1 /5 Amanda Harper: So heres the 100% honest truth. I had Kennedy as my stylist. I got there on time, in fact a bit early and Kennedy showed up about 45 minutes late to my appointment. Everyone was calling her trying to reach her wondering why she hadnt shown up yet. Tiffany finally got ahold of her and I guess she had overslept. It was very frustrating. Tiffany had to start on my hair or else all Kennedys appointments after would be badly piled up. I understand having rough days everyone has them especially coming from someone with insomnia, I guess I just didnt expect it from anyone else especially a professional. I was worried that she wasnt going to show up so then I had gone for nothing and I would have had to bus another hour home and it had already taken me an hour to bus there. She came in and smelled like alcohol and cigarettes so I dont know if she was hungover or what. Heres the positives though. She was extremely kind. She listened to me, she was patient when I asked a million questions. She offered me beverages. Tiffany was extremely nice as well even when I was extremely worried about my hair and even private messaged her on Facebook (when I shouldnt have) panicking that my hair wasnt going to come out right. I dont recall her apologizing though for being late, and I would have appreciated that. But I do appreciate her coming in with a great attitude when she could have been in a bad one knowing she was in trouble and already off to a rough start to her day. But the problem is my hair turned out really patchy and horrible looking. Both Tiffany and Kennedy claimed it was because its a "process" like it was step 1 to my hair goal but Im sorry a full foil shouldnt come out like that. There were full on strands that were missed completely untouched by the bleach like the bottom half of my hair was not done at all. I went to several stylists afterwards and they looked at my hair and they said it was a disaster. They said that Kennedy should have never left my hair looking like that. My hair on top was bleached perfectly but the rest of it was completely copper you could see a definitive line where it didnt lighten the same. It never lightened enough on the bottom half from about my eye level down and several stylists I saw said they would never have left me leave looking like that let alone didnt understand why underneath was completely untouched and yes I did get a full foil not partial. Also Kennedy put a leave in hair mask after that was supposed to protect my hair from the bleach damage somehow but my hair had never felt so dry and sticky and disgusting in my life. It felt like it was covered in glue and like straw. After I washed it out it felt back to normal. My new stylist used a bunch of oils and stuff that made my hair feel better then it ever has. Also when I got a Brazilian wax there Tiffany totally missed spots on me and it drove me nuts. I will never be coming back to The Hair Loft. Also, on Yelp my pictures got taken down off the main album but they left everybody’s else’s because apparently they can’t handle criticism and proof that they did a horrible job and wanted to hide my photos from showing up to people and I think that’s disgusting. I got an email from Yelp saying my photos got featured and now they’re all gone from the main album but everyone’s photos who has reviewed the salon are still there. I hope they don’t get taken down again after I post this. And by the way, the day after I posted my review the boss Tiffany followed me on Instagram as if to be petty like I saw what you did. If I could give this place 0 stars I would.
