2 /5 Private Reviewer: I do not recommend Titi African Hair Braiding and Weaving. The quality of their work and pricing is inconsistent. I was quoted one price over the phone, but then charged a higher price in person after the appointment was completed. When I questioned the owner, Titi, about the price difference, she responded rudely and aggressively. While I liked the quality of the work and the braider who did my hair, I felt compelled to pay the higher price Titi requested rather than argue.
The first two hair appointments with the braider were satisfactory, as the quality of work was excellent. However, the third appointment is where everything went wrong. Upon confirming the appointment the day prior, Titi was evasive in discussing the pricing via text, which should have been a red flag. I had worked with her in the past, so I assumed the communication issues were due to a language barrier.
As usual, I requested a specific braider because I am very particular about my hair. When I asked Titi if that braider was available, she assured me she was. I then drove from Seattle all the way to Tacoma, because this braider is that good.
Upon arrival, I did not see the requested braider or her children. I assumed she was running late and waited 60 minutes for her to show up. I even told Titi that I would come back another time if it wasnt a good day, but Titi insisted I sit down. Against my better judgment, I did.
To my surprise, a different braider then started working on my hair once I was seated. The entire situation was unsatisfactory and a waste of my time. I expressed my dissatisfaction to Titi about the appearance and quality of the braids. Titi responded defensively, stating that redoing the style would cost her money since she would have to pay the braider again for their time. Ultimately, Titi rebraided the style herself a few days later.
In hindsight, Titi, was aware that the requested braider would not arrive for the appointment but deceived me about her availability to keep money coming into her business.