1 /5 Particia Augustine: Minus âž– 5 *****
If I could give negative stars, I would!
This was my first visit to this salon. I took my adult daughter to go get a spa pedicure. Upon being seated I noticed the tub I was to put my feet into had small bits of white material stuck around the edges of it. I pointed it out to her. I said that looks like dead skin so she said oh I will clean it and pulled out a scrub pad, turned on some water and wiped it with the pad she didn’t spray any antiseptic or antibacterial in it. There was no disposable plastic liner put in place. I should have left then. but, I was trying to go with the flow for my daughter’s sake. I sat down and against better judgement put my feet into the water. (Hoping I don’t obtain a foot fungus)
This was the most rushed, not relaxing Spa pedicure we have ever had. The total experience was 33 minutes, you may think “that’s not so bad” but wait I have not mentioned yet that the employee put parafin wax/bags on my feet the got up and left the building. (I thought perhaps she’s taking a quick smoke break) NO! She was gone for 10 minutes, and returned with a kid, she had left to go pick up her child up from school. So all in all my Spa pedicure was less than 20 minutes and cost me $52.50 I will never return there! To add to the non-relaxing experience…
They had a TV playing and a radio playing at competing levels, and once she returned with her child he went into the back room and was playing a game on his IPad that was louder than the TV and Radio combined.
And to add insult to injury, at the end of our service the owner boldly asked for me to pay in cash instead of using my card, when I said no, I’d like to use my card, she even more brazenly pushed that I tip in cash, I again said “no, I’ll use my card”
The whole experience was unprofessional!
This all explains why there were no clients there at 4:00pm on a Friday.