2 /5 Sarah Zeeshan: I visited the salon today and, unfortunately, I left feeling quite disappointed with the service I received. While the owner and staff were genuinely sweet, I felt a sense of urgency that made me uncomfortable. I was somewhat pressured into choosing a hair color, and the match was far from satisfactory. Despite expressing my concerns, I was encouraged to go for another coat, which only left me feeling more dissatisfied. Ultimately, I thought to myself that its just color and it will fade eventually, but the second attempt was even less to my liking.
I also had a facial, which was decent, but it didnt feel worth the price I paid. I sensed that the owner was trying to convince me to appreciate the results, which felt unfair, especially for someone like me who struggles to voice dissatisfaction. It was disheartening to hear comments about how others would love my new look when I, as the client, was not happy with it.
On a positive note, the stylist who dried my hair was very kind. However, the staff who washed my hair seemed undertrained, as they accidentally got water all over me and my clothes. I paid $200 for the services, and while I appreciated that they didnāt charge me for the color, I still felt compelled to leave a tip for their efforts.
Based on my experience, I would advise caution when considering professional services such as hair coloring or facials at this establishment. It felt as though there was a rush to complete the services rather than a focus on client satisfaction. Moving forward, I may only consider getting my eyebrows done here, if I decide to return at all.
