Boot Barn - Yakima (WA)

5 /5 erik montejano: Great staff and awesome environment!!! Went in to get my hat shaped, I was greated and helped as soon as I walked in. Sergio was extremely helpful and knowledgeable of all hat styles and shapes. As soon as they were done, they communicated cleary. Overall fantastic experience! I highly recommend going here for hat shaping, buying a new hat, and overall just shopping western wear.

1 /5 Sabrina Norvell: We went in and bought three pairs of boots, hats, and accessories. Within 7-10 days the boots I got my three year old granddaughter were coming apart and the design was wearing off. I called the store to ask about this and they told me they absolutely stood behind their products and would replace them. I took the boots back in to get them replaced and was told by the associate that the boots were "showing wear" and they would not replace them. I guess to boot barn boots falling apart after a week is showing wear and is the customers fault. They absolutely refused to warranty the product or replace it. See pictures

5 /5 fabian cantu: Boot Barn is a pretty awesome place for western wear. My first time going in a lady was quick to offer help with whatever I needed. I was looking for my first pair of boots and she helped me learn a few new things about boots like the style, the tread, waterproof/water resistant, and the overall purpose for certain things about the types of boots I wanted. Very helpful and polite. They also have some really nice belts and great quality Car hart clothing.

1 /5 Sherwin Trongco: I purchased this belt May 13, 2022 but it was too big for me. I went back to the store May 18, 2022 to replace it and the employee ask me a receipt and I told him I lost it but I have a record from my credit card that I purchased the belt here.. And also the manager on duty did not allow the replacement as well..

5 /5 Rob Duncan: Yep, you can find the guy that sells pruno off of a bike cart near there. His name might be Bob.