1 /5 Dean Galloway: STAY AWAY!! TERRIBLE SERVICE
The Classic One East Cleaners had a problem with equipment 6-8 weeks ago. I had dropped off several sweaters I set them aside to take them back but between work and other things it took almost a month, I’m told, before I got back to the cleaners. I dropped them on Tuesday, May 14. I asked that Sun call me to make sure Un wasn’t going to charge me because I knew it had been a few weeks. Sun never called. I stopped in today, Saturday afternoon and was told it had been too long. The sweaters were still folded with paper inside and smelled bad. But I was too slow getting back. I had worn the long sleeve and I guess she said it smelled like me, whatever I smell like. LOL. $21 is the cost of the 2sweaters and the shirt. Had she said no to the shirt, I would have understood, even though it had the bad smell when I wore it. But a flat no? I’m calling Monday to ask where the policies are posted. How much time customers have to return a STINKY ITEM.
I’ve been a customer for years, very surprised but the Cleaners in North Wenatchee will get my business.