d. lynnes boutique - Kennewick (WA)

1 /5 T CW: Worst customer service, I have ever experienced. My Mom wanted to visit this shop for months after seeing an ad. After all the anticipation and making a special trip from another city, we were not even greeted or acknowledged by the person sitting at the cashier area crocheting. The store had no other customers in it, so it seems the 10-15 minutes looking at all the racks that this person could have asked if we needed something. Finally, as my Mom made it to rack next to the cashier station, my Mom was the one to be kind and say hello to the worker. The worker barely said 3 words. Not once did she ask if we were looking for anything or if she could help us. My Mom was looking for some things for an upcoming trip, but at this point, it was all we could do to get out of store because their was no reason to contribute to this business. We were disappointed in the style of clothes at the shop but more shocked at the lack of training or the worker just did not care. We happily took our money to another shop and had a great time finding my Mom a number of great outfits and much better customer service.

5 /5 Jamie Kincaid: The customer service in this shop is phenomenal! That paired with the gorgeous products... amazing. I bought my favorite pair of jeans here, my husband bought his favorite cardigan here, I bought my sisters holiday gifts here... theres something for almost everyone because we all have very different styles! Im just bummed I didnt shop here sooner. Picture of me in my super comfy and perfectly fit jeans from D. Lynnes.

1 /5 AJ Greene: I purchased a bucket hat through online order at D Lynne Boutique. The return policy is 30 days, and you have to email first. I emailed and never heard back. The hat does not fit, so I cant wear it. It wasnt extremely expensive, but it is disappointing when you try to support small businesses, and then you get ripped off in return. I do not recommend shopping here.

5 /5 Kira Sutherland: LOVE, LOVE, Love this boutique! The quality of clothing is great, the styles of clothing and accessories range from fun and casual to professional and classy to fresh and flirty! Seriously something for every occasion! Because the clothes come from different designers if you are on the curvy side like me, I suggest going into the store to try stuff on. The Men’s line is even well done and attractive! Hands down one of the best places to shop in town!

5 /5 ken hatcher: Wow! What a delight! At an unrelated meeting, I heard the owner of d. lynn’s boutique mention that she could use some models for a modeling show. Half kidding, I asked her if she could use an old guy and she said “Sure, come on over!” Not sure what to expect and felt right at home with the fashion consultant, Robyn. (You will LOVE Robyn) She helped me select a full outfit from head to toe, mixing and matching it until everything fit and looked sharp. The show was fun, and my wife liked the outfit that Robyn selected so much that we went back and bought the whole outfit. d. lynne’s is a big little boutique. If youre looking for a big floppy sun hat and sun dress for going boating, some candles to make your dining room smell lovely, or a custom-made leather wallet, this place has that and more. Full selection for the ladies The most curious thing is that the clothing FEELS GOOD. She has mens dress shirts that FEEL like sportswear. The T-shirts feel smooth to the fingertips and fantastic when you try them on. I dont know, I guess youll just have to head over and find out for yourself. Theyre easy to find right across the street from super supplements on the corner of Edison and Clearwater in Kennewick. Its tucked in the corner directly to the left of The Village Bistro. Tell Robyn I said hi.