Hollister Co. - Olympia (WA)

1 /5 Aliya Jordan: Terrible customer service. Not only do they treat you as if you are a child (although an adult), the attitude given to customers unprovoked was uncalled for. Truly stay away.

3 /5 lilisa: clothes are so cute but soooooo expensive. customer service has always been a hit or miss here, none of them really check in with you or ask if you need help and checking out can be really awkward since ive had times where the cashiers just completely ignore me and talk to their co-worker the whole time or just stay completely silent and only say the bare minimum. its hard to distinguish workers from actual customers since they just wander around, and theres been times where i feel a bit unwelcome in the store. also noticed that the dresses never really fit right, they hug my body really weird and makes it look like i weigh more than i actually do (if that makes sense). hard to find a lot of things in stock too

2 /5 Alana Esteban: The store is pretty much clean. Checkout is normal. Customer Service is interesting. I walked in and there were no customers at the time. Just myself and my partner. Most of the workers were just hanging around and one was even on his phone gossiping away. There were no greetings or interaction. Felt really awkward. Just walked back out. This review is just on customer service. Im sure on another day, there are better staff. I went on a Thursday afternoon.

1 /5 gail Cori: I took my daughter to Hollister the evening before school starts to get a couple of last minute items. She found what we wanted easily enough but trying to pay for her items was a different story. There were 4 customers ahead of us and 2 more after. Although we saw at least 3-4 employees folding clothes or organizing hangers, there was only one young man (he was great) ringing up purchases. It took almost 20 minutes of standing in line to be rung up and on our way. The manager (Julie?) was called up to the register a couple of times to assist with a customer return and answer a question. Neither she or any of the other employees slowly milling about acknowledged the growing line or offered assistance to help the one person who was helping the customers. I realize it was getting close to closing and the employees were probably anxious to do what they needed to do to be able to go home but so were the customers. Arent your customers time just as important as your employees? I wont be waiting in line at your store to give you my money any time soon.