T.J. Maxx - Everett (WA)

1 /5 Татьяна Туник: I want to share feedback because this has happened to me twice at TJ Maxx. On one visit, the cashier scanned the same item twice, and another item that was on my receipt ($4 cosmetic bag with socks) was missing from my bag. On a different visit before New Year’s, I was again charged twice for the same item — a lip gloss, even though I only purchased one. I shop at TJ Maxx regularly (about once a month), and having the same issue happen twice in such a short time is concerning. Please review the checkout process to prevent this from happening in the future.

4 /5 Becca Johnston: Always a fun place to walk through. New finds every week and good prices without having to buy "used" items. And now with Home Goods next door, you get double the fun! Their lines do get insanely long at times though. And not just on weekends.

5 /5 Mo Hanafy: I recently had to navigate a very complex return at TJ Max, and I was lucky enough to be assisted by a manager named Yahya. Despite the technical hurdles and the messiness of my specific case, Yahya remained calm and professional throughout. He went above and beyond to ensure everything was resolved correctly. It’s rare to find this level of dedication to customer satisfaction, he is a massive asset to the team.

4 /5 Rochelle OConnor: Corporate and managers need to understand that pushing the employees to ask every customer if they want to apply to a credit card is counter productive. Not only does it make it an uncomfortable experience but if the customer does not qualify for a credit card it dings our credit even more. And its just about company profit. Please realize nobody wants this!

1 /5 M B: Whoever the girl with the eyebrow piercing and long red nails was completely rude. I have never had someone just glare at me and say nothing when I spoke to them through a check out. Please review the footage she doesnt need a job if she acts like that. I have always been very polite to people and even with her behavior I said please and thank you with her glaring anf staring and looking like I was bothering her.