Top Ten Fashion - Lakewood (WA)

1 /5 DN DKUS: I am writing to express my frustration with the treatment I received at your store. I happened to be in the area and decided to pop in, but upon entering, I was immediately followed and scrutinized by your sales associates. I understand the area isnt great and theft may be an issue, but that is no excuse for treating customers poorly. And before anyone uses cultural differences because your sales associates are Korean, it is not a valid justification for this behavior. I shop where I am appreciated, not just tolerated. Im not trying to sound elitist, but for context, one mist of my Baccarat Rouge 540 costs more than anything in your store. I expect you to address this issue and ensure all customers are treated with respect and dignity.

1 /5 Karen Mason: My husband and I were getting our tires done, we decided to look at what they had. As soon as we walked in a man on the phone came from behind the counter, I asked him where kids clothing was. He pointed me and while on the phone continued to follow us to that part of the store. He stayed there on the phone watching us, as we looked around, he finished his call, asked us what we were looking for, we said girls clothing, he said they had mostly boys, while still hovering over us watching every move. My husband and I are not only older adults, but we are financially fine and had no reason or would try to steal any of that merchandise. We decided we didnt want to continue with the obvious racial profiling and just walked out, again while being followed by this man. I saw a few sweaters I wanted, but did not want to waste my money on a business that is so obviously biased. The man was blatant. He didnt even try to be discreet. I see why the store was empty. Who would want to shop at this place? If I could give this place negative stars I would.

1 /5 Supaya Lopez: If I can give them negative Stars I so would a lot of the negative reviews on here are so true I had someone buy me a pair of shoes and they were too small and I took them back and try to exchange them and after trying to find the right pair because they are pricey but the way the material and shoes are made are poor quality she got snappy with me because I did not like the ones I looked at after I tried them on then the ones I picked out were a lower price they made us still pay money on top of what was already paid. I could have got better quality shoes from Ross or Walmart for a lesser of the price they charge. On top of that I went to bring the shoe back because I wore it for 5 minutes and the strap broke off. But they want to do nothing because they dont do refunds and they dont do exchanges Id advise you not to go shopping at that store unless you want to be robbed of your money. And the responses back to anybodys reviews on here if you take a look or nothing but cut copy and paste they do not value their customers they do not value the people

1 /5 Alexia Scott: If I could give it zero stars then I would. This store was following me and my friend once we walked in there. We felt really uncomfortable by it. We tried our best to go through the store and look at items they have. Mostly male clothing. Some of the kids clothes are honestly inappropriate. The selection of clothes for women are not with the fashion Grenada today so I don’t know what top 10 fashion treads they are looking up. Most of the items are over priced. Literally followed us out the the store and had someone outside the store I guess waiting on us. These 5 stars reviews are definitely fake. Please get some customer service and treat everyone with respect. But if you don’t trust your customers then say that.

1 /5 Kiana Hawes: There was about 6 people working in the store all employees except one were very rude. Each section of the store me and my friends were followed by 1 or more employees. 2 men guarded the exit door even though none of us had merchandise in our hands. We each seen multiple products that caught our eye but felt profiled throughout our whole experience. We had never visited the store before and just wanted to check it out after our movie and will not be back. Please get better customer service or close the store. Items are overpriced and if you look up certain brands they are charging twice as much as the brand is selling it for online.