UNIQLO Tacoma Mall - Tacoma (WA)

3 /5 Roi Roi: Usually have an amazing experience but tonight was weird. The store was pretty empty but i didnt get greeted which I don’t mind but it’s how they acted around me. Felt like every aisle the same employee was assigned to watch me not even from a distantce. Then I ask it self checkout is open, I am told yes so I go put my things in. i scan my membership. The sweats I am buying have the tracker clamp they have to remove so the employee grabs it and then tells me I have to start over (idk if that’s a new rule) but that has never happened all the times and locations I have been at. I usually just pay and bring the receipt (especially if they wre helping someone else which they were at the time). Then they bring the sweats over and starts grabbing the stuff from my bin to count out loud the number of items i got. Which was only 3. Then they ask if im doing okat, if i scanned the membership alright, and basically do not leave until my card is in the machine. It was an uncomfortable experience especially because this has never happened to me, once the point of using self checkout it im being monitored/“helped” the entire time, when the only reason i went to it was because the employee was helping someone else and i just wanted to buy my stuff and leave.

2 /5 kevin: Great products at a decent price from Uniqlo. Certainly happy to see a brick and mortar in Tacoma. Just hoping to see possible retraining for some of the associates, as my wife and I left the store happy with the items we bought, yet feeling profiled while we were shopping. It was clear soon as we walked in multiple employees and someone who we assume was the manager checked in on us and hovered constantly.

5 /5 Anna E.: Great store with high quality and affordable clothing. Glad to see this brand expanding in WA state.

5 /5 Your mom: Great store, I found exactly what I needed, and the lovely ladies in the fitting room helped me with all the sizes I needed! Great customer service and even though I went on a busy day, the store was clean, folded, and I didn’t have to wait too long in line. Affordable prices, good quality basics! The fit is the best at Uniqlo.

5 /5 joy de Leon: I’ve been shopping at Uniqlo for ~20 years now (Japan and Philippines branches), so I was so happy to hear the Tacoma branch opened up. Same great quality in items here. Staff, so far, has exhibited the same welcoming atmosphere and great service as in Japan. I was excited to see there was a large selection of styles. I highly recommend the Airism products and the winter coats! I would note, there is a difference between Uniqlo Asia and Uniqlo US sizing. In Asia, sizes were catered for petite frames (shorter sleeves, shorter pants length, etc). In the US, sizes are catered for taller frames. Luckily, there is free alterations available (for selected styles and materials).