Burlington - Tacoma (WA)

1 /5 Smarties: This store experience was dehumanizing and embarrassing unlike any other experience I’ve ever had. I’ve had a really bad couple of months and decided that I would stop by here to do some shopping to just kind of let stuff go for a little bit. I’ve lost 100 pounds and then gained 20 of it back so I was in need of clothing. when you lose that much weight your skin does not zip back into place unfortunately and it makes it really hard to find clothes, so my basket I had a a decent amount of clothes in it, I went to the fitting room and had stuff hung up to look at it all with the door wide open. I was checking stuff to see what I think would actually work. Then the security guard came up to me and told me that I have a max of six items . that’s totally fine. The dressing room was small. I was just sorting through the stuff to utilize my time. then an employee came and told me that I can’t have all of that stuff and I told her I was just organizing it and I would bring the adequate amount back out. She had an attitude rolled her eyes and told me that she would wait. She literally probably spent 5+ minutes or so staring at me with the security guard but had no problem talking to the other lady just fine. This today was the first time and I don’t know how long that I went somewhere and did not have my full face of Sephora makeup and dressy clothes on like I usually do. Making me feel extremely insecure. I felt like I was being watched my every move and when I did purchase what I could, I went to my car and felt like bawling my eyes out.

1 /5 Jennifer Renee: Do NOT shop here. They stop you when you walk in and have the entry to the store BLOCKED, like you are a thief. This store had MAYBE 3 shoppers total when I attempted entry to the store. They have codes on the bathroom doors and have to call 3 different people to the bathroom door to put the code in to allow you to use it and no one comes. They wont give you a code so you can just get in the bathroom. The employee we asked was EXTREMELY RUDE and demanded I go back to the bathroom after waiting at the bathroom. I went there to shop but needed to use the restroom before shopping and this whole interaction caused me to leave immediately. I will not be treated like Im a thief upon immediately entering into a store that I came to spend money in then be spoken to in such a rude manner. This store and its employee are an absolute joke DO NOT SHOP HERE!!!

1 /5 Sheri Wood: Blocking off the front door/exit with a “security guard” saying some dumb crap when all you want to do is go in to shop and spend money at this business. Ross finally stopped doing that BS, why are you guys still doing it???? Treating every customer like a thief will lose you customers real fast I use to like this store but I’ll take my business elsewhere

1 /5 Vanessa Ellis: I was told I was dressed too inappropriate For a family, friendly store and needed to leave while wearing shorts and a baggy T-shirt While it was almost 90° out but yet let another girl come in with boxers and a tube top As well as someone with the same thing I had on. Only difference between me and them is they were skinnier and I’m thicker and pregnant.

4 /5 Tameem M. Sahili: Retail establishments providing competitive pricing on apparel, home appliances, cosmetics, and fragrances, coupled with excellent customer service, multiple locations, and a diverse brand selection, offer a compelling value proposition.