Federal Way Community Center - Federal Way (WA)

1 /5 Selmir Muratovic: I called for the prices for the Halloween Event, A lady on the phone told me the price will be 6 dollars at the door. I arrived at the community center the lady at the front desk told me it is going to be 10 dollars per kid? I informed the front desk I was told differently on the phone. Than this young African American girl who was at the front desk working decided to get in the conversation and had a nasty attitude problem extremely unprofessional. They did not want to keep the promise that was told to me over the phone. A lady behind me was very confused as well and said the same was told to her it is going to be 6 dollars. I had to bite down on my tongue at the african American girl because she started to say things under her breath because my wife told me. I kept my cool and stayed professional in front of the familys. Event was fun, the kids had fun. It wasnt about the money but it was about keeping a promise and giving respect.

5 /5 Brett Thomas: Excellent, clean facilities (much cleaner than LAF). The day pass is an excellent alternative to a monthly gym membership, especially if lap swimming is part of your routine. The fitness/workout area is small vs LAF, but well equipped. Excellent lap pool monitored by lifeguards and controlled to avoid conflicts between lap swimmers and walkers.

1 /5 Erik Pratt: Called ahead for the Halloween event and was told kids are $6. Once arrived was told $10. The lady was really unprofessional and rude. Muttering words under her breath. The lady behind me also said she was told the same thing. I left after receiving this kind of treatment. Be ware of what your coming to.

1 /5 Blaine Bennett: Dont waste your money on this place. Half the classes and programs they have get cancelled before it even starts. Ive signed my daughters up for dance three times and each were cancelled before it started with no warning to parents Just an email a few days before saying the class is cancelled. Do you know how disappointing that is to kids to be excited for a class for weeks just to have it cancelled the day before? I signed my kids up for swim, theyve literally been counting down the days in their calendar just to get an email saying the class was cancelled. I call the community center and no one knows what im talking. She just said yeah looks like it was cancelled, I dont know why. HORRIBLE service. Dont go.

1 /5 Louis Stephenson: Tried to go to use the facility with my Son, said we needed ID to enter. Say What!? What a ridiculous policy. Ive been going to community centers my whole life and never ran into such a silly policy. I literally have my cash in hand and pay taxes, and can vote without an ID, why are they making getting healthy so difficult? I specifically dont bring my wallet because this is the place Ive seen the most petty theft, but now I cant come in without it? Whoever came up with that policy is clearly trying to keep people out.