Keywords: establishment,jewelry_store,point_of_interest,store

Fred Meyer Jewelers - Bremerton (WA)

Address: 🏡 5050 WA-303, Bremerton, WA 98311
Phone : +1 (360) 792-2815

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJJUV6aCA6kFQR91TI_-JXBZw

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    • Castellano Fine Jewelry Design and Gifts - Bainbridge Island
    Taylor Jensen: I had an unbelievably heartbreaking experience involving Castellano Jewelers and a family heirloom a year ago that I feel is my responsibility to share. It has sincerely taken me a year to process the grief from what transpired in order to be able to write this review. My mother and I took my grandmother’s ring (her late mother’s) to Connie at Castellano’s, looking to resize it as my engagement ring and to replace one of the stones, since a large gouge was in one of them. This gouge is very important to the unfolding of our experience. Initially, Connie and her staff seemed incredibly knowledgeable. They explained that the vintage stones that were in the ring weren’t genuine emeralds, but had value due to the fact they were no longer manufactured in the same way, so Connie recommended against exposing them to heat and preserving them along with the flaw, which my mother and I appreciated. They also explained that the delicate nature of the setting would make it virtually impossible to replace the stones without significantly altering the appearance of the ring, adding to their recommendation to preserve it aside from a resize. I am a deeply sentimental person, and therefore I appreciated and trusted this careful and conservative assessment by the jeweler. When my fiancé and I picked up the ring many months later (they never called to let us know the ring was ready), I immediately saw that something was very wrong. The gouge was no longer in the top stone and the emeralds were a distinctly different color; surely they had not replaced my grandmother’s original stones without informing me? I did not want to make such a large accusation after just having back it my hands for a few minutes. I was in utter shock, so we left after signing off on the work. It took me until my fiancé and I had driven a couple blocks before I called back right away to ask how the gouge had managed to disappear, since we were explicitly told nothing could be done about it, and that it would be preserving the ring to keep it as is. The woman who we picked up the ring from at the front desk (not Connie), insisted that the color change was from cleaning (which seems totally reasonable to me) and the gouge was “buffed out from polishing.” I asked if it was filled, since it didn’t make sense for such a deep gouge to suddenly be level with the rest of the stone. She insisted - and I quote - that the stones were “1000% the original stones.” This turned out to be far from the truth. We arranged to meet with the owner, Connie, hoping for some explanation. She was incredibly defensive and unprofessional. Instead of addressing my concerns, she started divulging, in great detail, her personal struggles, which I will not share here. I truly sympathize with anyone going through a hard time, but it was absolutely inappropriate given our professional relationship. When I explained what I saw was wrong with the ring, her response left me speechless. She went on to confirm that the old stones HAD shattered when exposed heat during repairs, and she had used - and I quote directly here - “whatever five dollar stones they had on hand and did not charge for them.” A far cry from the insistence that they were “1000% the original stones.” At no point had we been contacted regarding any of this. She suggested she would “look for and gather any leftover dust.” I never heard from her again. I feel like I lost a piece of my family’s history and had no say in now what is a permanent installation of “five dollar stones” in the ring. We took the ring to another local jeweler who was astonished as to how they managed to replace the stones — and were aghast when learning Castellano’s denied us the chance to choose our own replacements. The monetary value doesn’t matter to me at all. The lack of honesty, professionalism, and care left a scar on my family an heirloom bigger than the one we came in hoping to fix. Its not worth risking loosing an heirloom. Go elsewhere. pictures show before (with gouge) and after with their "five dollar" replaced stones
    echo artworks - Bremerton
    S M: I came in here recently and didnt have the best experience whatsoever. The store owner just looked annoyed with me right away, like she didnt want me there. I decided to patron the store anyway because I needed some supplies. Much of the materials are tarnished, old and scratched up Czech glass beads. I was bummed out to see all the damage and tarnishing on these pieces. I make jewelry and only want to give my customers the best quality. So I thought Id just make something for myself. Its my fault that I read the price tag wrong but dang, are you really going to charge almost $20 for four beads that have visible scratches on their finish thereby ruining the quality of the pieces? Embarrassingly I had to put the item back. But when asked about classes she just pointed at a schedule in front of me. No warmth. I want to support local business but not when its made obvious Im just not wanted there, and with overcharged damage product its a hard sell for me. Ive been coming here off and on over the years since I was a teenager. I still have some glass beads I purchased here. But sadly, I dont think I can return.
    Silverdale Jewelry & Coin - Silverdale
    Xander H: Great experience. The worker there was questioning the timing of my decision to sell my silver due to current market conditions. He really wanted to make sure it was the right choice for me and even ended up paying me full spot price for some of the rounds. He also rounded up the amount paid to an even number. Excellent experience and I highly recommend doing business here.
    Charlies Jewelry and Watch Repair - Silverdale
    Deborah Simmons: I would give it minus 100 if it was possible. The younger guy was nice the older gentleman interrupted. I needed a chain fixed and cross. Well it downhill..he said his nephew whould have to guote me. Thants fine then said 175 to fix cross. And 80 to fix the chain. Ok ..... I said well maybe it will be better to just buy another cross it was Moms. I asked do you sell cross,es the young one said yes. The prejudice older gentleman said No we dont sell crosses slid my chains on the counter to me. Kept saying it has to lazered. I know . I grabbed the and left The face of the younger gentleman. I never felt so black. Never ever wil they get my business. I left feeling like Im a broke b++++ h. Which Im not.
    Twisted & Beautiful - Port Orchard
    Elizabeth Bear: Brought my mom in to Twisted & Beautiful for her birthday and we both got our first (but definitely not the last) permanent jewelry. Anne was so wonderful! Walked us through how it works and our options. She was personable and friendly! We truly enjoyed our time! But our great experience didn’t stop there… I had some issues come up with my bracelet, and I contacted Anne right away. She was prompt to get back to me and, without hesitation, made everything right. We were very pleased with our experience overall, and will definitely be back again (:
    Korotkina Fine Jewelry - Bainbridge Island
    Matt Kress: We had an absolutely incredible experience with Alina. Her attention to detail, craftsmanship, professionalism, and commitment to quality are truly unmatched. She took the time to understand exactly what we were looking for, gave us helpful guidance, and created a piece that is truly timeless and beautiful. Alina made the process easy and fun, and the end result was nothing short of extraordinary. We cannot recommend Alina enough!
    AA Coin and Bullion - Bremerton
    Missy Swift: We had a great experience selling bulk silver here. Mike was so knowledgeable and great to deal with! We also bought a coin we were excited to add to our collection. I feel we were dealt with in a very fair way. Will definitely go back!
    Hidden Gem - Bainbridge Island
    Laura L. M.: I really loved my first experience at Hidden Gem. It is indeed an hidden gem on Bainbridge Island! From crystals, to jewelry, to Tarot and Oracle, from encense, candles and books. Greeting cards and notebook, meditation items... Also, I really appreciate when theres demo decks of Tarot and oracles, it helps a lot to get a feeling of what each deck is about, touch the cards, etc. Youll have a good time here and will surely find a little something special for yourself or a loved one. Got my first stones ever here, and Im happy that I supported this small business! And the two employees there when I passed by were both very nice.
    Bainbridge Diamonds & Jewelry - Bainbridge Island
    SailorTrish Rantos: Excellent service on a necklace repair. The repair was completed in a timely fashion, excellent work and a fair price! Frank was knowledgeable and a joy to work with.
    L.F.R Customs - Bremerton