LA Fitness - Federal Way (WA)

5 /5 Michael Pratum: One of the busiest LA Fitness clubs in the state. Very well maintained. Front desk staff were very professional. LA Fitness in general has very well equipped clubs with my kinds of choices. Ive been lifting and training for 53 years, and I know which equipment works best for my physical and mental fitness requirements.

5 /5 Crypto Allah: The best part about this specific location is the integrity of its members. Countless times have I lost things and forgot things in the locker room. The members always return missing items to the lost and found from my own personal experience. The workers are also extremely professional.

1 /5 Floresmj: If you want to get your windows broken and get your vehicles vandalized go here. 5 people that go here had gotten their cars broken in. LA fitness does not care. No security no cameras and the parking lot is a great place to target cars by thieves.

1 /5 Krista Mitchell: Disappointing Experience – Unprofessional Staff and Poor Facility Upkeep Unfortunately, my recent visit to the Federal Way LA Fitness left a lot to be desired. I came with family who are LA Fitness members in Alabama, and we were shocked by how unwelcoming and unprofessional the front desk staff were. One staff member spoke aggressively and even yelled at one of my visiting family members for no clear reason. At the same time, they completely ignored other guests who walked in without checking in. The overall atmosphere was tense and uninviting, and it certainly didn’t reflect the customer service we’ve experienced at other LA Fitness locations. I had planned to ask about a guest pass and possibly joining, but after the interaction we experienced and witnessed, I let the manager know that I was no longer interested. Additionally, the gym itself seemed poorly maintained. Some of the equipment looked outdated, and the workout area had very few—if any—cleaning supplies or paper towels available. Cleanliness and upkeep should be a priority, especially in a fitness environment. I hope management takes these concerns seriously. This location could be so much better with the right leadership and attention to member experience.

3 /5 Michael Preston: So I am comparing this to the LA Fitness in Auburn. This federal way location has a kids center, smoother bar, basketball court. I didnt look for pool or sauna on this visit. I also did not check the bathrooms. I was not satisfied with no proper water bottle fill up as it was "broken" as I was told by another member. The machines all looked unsanitary but it did have a second floor for treadmills. The parking lot was crowded but most LA Fitness locations are that I have been to. This is a busy location as its located on the corner of 348th and pack highway. I will say I will visit again. It was the end of the day on Monday. TO BE FAIR YOU HAVE TO RESPECT THE PLACE AND CLEAN UP AFTER YOURSELF. I am a firm believer its not the staffs job. So maybe people just care more in Auburn.