Lovisa - Kennewick (WA)

1 /5 Cee: The employees will tell you that the jewelry you picked won’t tarnish but it’ll be bronze and turn your skin green within 24 hours. The customer service is through the charts if the charts are labeled “garbage service.” Shout out to Monica T who has the best “I just work here attitude” and to Kaitlyn the assistant manager for not offering a solution to an easy fix ;)

1 /5 Bryndy Perez: The earrings here are seriously overpriced. I spent $60 on 4 pairs of earrings. The majority of them lost their stones after the first use and turned my ears green after a couple uses. It was a huge waste of money. Update: I attempted to contact customer support about possibly getting them replaced or a refund. I never heard anything back from them.

1 /5 Santos Flores: The manager was very rude and trying to rush us out the store never coming back bad manager

5 /5 Alina Buckner: Great store.

1 /5 Maddy Hoitins: bad customer service, went there today and the girl on cash register was on her phone leaning on the counter without a care in the world and ignored me when i asked her a question, how hard is it to stay off ur phone???