5 /5 Max: Bob was amazing! So was everyone that worked here. The process and stress of creating a custom natural ring was met with experience and a want to do what was right for me and my now fiancé! Bob let me look at many stones to determine what was most important to me in my affordability range. It was amazing to see each stone side by side to truly know the difference between color, clarity, and carat ranges (he only does the excellent cut as its maximum sparkle). And he only does natural diamonds that are GIA graded. Creating the setting was so fun as well! I showed quite a few examples and explained what I liked on each and we created the perfect setting together! Value wise, the quality for what I paid for exceeded what I could find online. Not only that, but for a ring I got to design every element of. Definitely recommend and the fiancé loves it!