3 /5 Jason L: Stopped by Dick’s Burgers in Federal Way as I am a big fan of their classic burgers. That said, I’ve never been a fan of their setup. The ordering system isn’t very clear, especially for first-timers. You stand in line but aren’t sure if someone’s being helped already or if you should just speak up. Today was no different, as I awkwardly waited, not knowing if it was my turn. The food is usually great and fresh, but today it came out a bit underwhelming and not as hot as usual. I usually eat at their standing counter since I avoid eating in my car (not a fan of the lingering grease smell). It’s a solid fast-food option when it’s on point, but consistency and service setup need some work.
Efficient: No
First-Time Friendliness: No
Would I Return: Yes
JY review




