Auto Electric - Yakima (WA)

5 /5 Manny Farias: Only shop I bring my cars to, excellent service, honest pricing, and quick repairs. Highly recommend them!

5 /5 Stephanie Schwartz: My Jeep had been having issues with not starting intermittently. And it wasnt predictable. So when I took it to Jeep and it didnt act up at the scheduled appointment, I was charged a fee for a diagnostic that didnt turn up anything and a recommendation to make an appointment for when it did it again. (No thanks). Took it to Auto Electric. They found a code for a fuse panel, which they replaced. A few weeks later, it was acting up again. They replaced the starter. A few weeks later it was acting up again. This time the code they found indicated ground wires were the issue, which was going to take them about 2 days to fix. They didnt charge me at all for this fix (or for the oil change and tire rotation I asked them to do since they were going to have it for a couple of days as well as replacing the starter again under warranty just in case). Ive waited to write this review because my Jeep should have acted up again by now, and it hasnt! This could look like a fail of a review, but heres why I appreciate these guys so much: 1) They dont do appointments. First come, first serve. So its a lot faster to get your vehicle taken care of. 2) Anytime my Jeep acted up and I could repeat the issue, I could pop by and theyd take a quick look at it before deciding if it needed to be brought into the garage for work or if it could wait. Couldnt do that with Jeep. 3) They kept at the problem! They worked through every code my Jeep was giving until it finally showed the ground wires as being an issue. (Pretty sure theyre VERY familiar with my vehicle by now.) 4) They were so kind in not charging me to ultimately fix my issue. I had thrown some serious money into fixing the problem up until this point and I think they were taking it personally that it wasnt finally fixed that they threw me a bone on this one. Ultimately, it wasnt their fault that my Jeep wasnt fixed on the first try since it took so long for it to finally show the ground wire code. But they do good work and they do it fast. Customer service is great and you really get the sense that they want their customers to be happy for continued business. Thank you so much Jerry and Josh!

1 /5 Victor Salgado: They wanted to charge me 5,000 for something that they said it need to be done on my truck I took it to my mechanic and he got it fix for 1,100 and it wasnt even what they said it was wouldnt recommend them

5 /5 N. Nalley: I cant express enough how impressed we were with the service we received from Auto Electric. Our service truck had a sudden brake line leak, and it was causing us a lot of trouble. We were concerned about the downtime and the impact on our operations. However, Auto Electric came to the rescue! We called them and explained the situation. To our surprise, they were able to get our truck in on the same day. This level of responsiveness really stood out to us, as we rely heavily on our service vehicles. The team at Auto Electric quickly diagnosed the issue and found that the brake booster and brake lines needed replacement. Within just a few hours, they had the brake booster and brake lines replaced, and our truck was back on the road. The efficiency with which they handled the repair was remarkable. Not only did they fix the problem promptly, but they also ensured that the work was done with precision. The confidence and peace of mind they provided during this stressful situation were greatly appreciated. Its evident that they prioritize customer satisfaction and take pride in their work. Our service truck now feels safer than ever, thanks to Auto Electric. We are beyond happy with the level of service we received from Auto Electric. If youre looking for a reliable and efficient auto repair shop, dont hesitate to give them a call. Their professionalism and commitment to their customers are truly commendable. Well definitely be returning for any future auto repair needs. A big thank you to the team at Auto Electric for going above and beyond to get us back on the road swiftly and safely!