1 /5 Anie Jenkins: While they are friendly, the quality of work performed was very disappointing.
In June of this year, I took my car in to have multiple issues fixed: washer fluid hose repair, rear hub assembly, and diagnose check engine light.
When I took it in to have the hubs replaced they instead replaced my rear brakes and rotors saying they were down to the metal, which was surprising as they were not squealing or shuddering. I have had brakes down to the metal before and know what that sounds like. They did not replace my hub assembly saying that they did not have the correct tool to remove the hub and that I would need to bring the car back, but that they thought it didn’t need a new bearing. I returned the next day as the hub was still howling and they replaced it the next day. That following weekend I went to Costco to get my tires rotated, but they couldn’t remove the tires because the shop had not put the lug nut tool back into my car when they finished the hub. I returned to the shop to discover that they had lost the tool and instead offered to rotate my tires rather than replace the tool lost in their care.
The check engine light they diagnosed as a leaking turbo (nearly $2000 repair), which they replaced only to discover that the check engine light is still on! They also dented the underside of my car by lifting it improperly while replacing the hub. I will not be return to this shop.
