1 /5 John Bannerman: I’m not one who usually write a Google review for a bad experience but I had to for horrible service. Let me start off my saying if I could put anything lower than a 1 star I would. I took my car in for an alignment and a ride height adjustment and let me tell you… not only did they leave my car with uneven ride height and left my adjustable control arms loose (Cusco) but they charged $600 for the so called “service”. Dropped the car off around 10am with an appointment that was supposed to take 2 hours but it ended up taking them all day to finish it. I get it working on cars doesn’t always go as planned. I called them right before they closed to see if they have an update on the car and they said they just finished working on it. Ok maybe they were backed up, I get it. Finally pick up the car, they said “we adjusted the ride height and did the alignment but after the alignment was done the ride height changed again.” I asked them if they fixed the ride height after the alignment but they proceeded to come up with excuses about how they don’t have time and would have to make another appointment for a different day. I said ok Nik would somehow make up for it and fix it even though it’s their mistake. Went back to their front desk and he ended up quoting me $450 on top of the $600 to fix THEIR MISTAKES on the ride height. I asked them why another charge if it’s their mistake on the ride height but he wouldn’t own up to it saying it’s not their problem. Now the car sits with very uneven ride hight. If you want quality work done to your car/project at a trusted and reputable shop then take your money elsewhere where and look for another shop cause this ain’t it champ. All they do is get a quick buck out of people and don’t care about quality work.
