Boyles Foreign Car Repair - Tacoma (WA)

5 /5 Roe Marcantonio: Ive never a bad experience! I have been taking my Volvos to Boyles for over 25 years. I called this morning to ask when I could schedule my 2017 Volvo XC90 for an oil change. Bill had an opening at 1pm. I was in and out within an hour, with the oil changed, tires inflated, and the service reminder indicator reset. Dean, the mechanic and co-operator, is very efficient and thorough. If you value convenience, efficiency, and a fair price, schedule your car for service today, and tell him that Roe, the Physical Therapist, sent you!

1 /5 Noura Ibrahim: I DON’T KNOW WHY PEOPLE LIKE HIM STILL IN THE BUSINESS. A rude person, run if you don’t want to lose your time, money and be treated with no respect. I spoke with this shop on the phone regarding my car I told him the problem exactly and I did explain that I tried to do some work on it at home but will not be able to finish it, so I needed to know the cost of repairing it. He said that he will give me a free assessment of the car to tell me the cost of repairing it. once I tow it to him and he gave me a phone number of a towing company he work with. I towed my car as we agreed and once I entered the shop without looking at the car. He just had a look at me ( not the car) he asked me to leave the place and take my car elsewhere then without even giving me a second to speak he run to the towing car outside the shop and told the driver not to put the car down. I was trying to understand why or what happened because I even called a hour before coming to his shop to confirm everything again and he agreed to see the car and asked me to bring it to the shop but he was so rude, disrespectful and didn’t give me a chance to open my mouth and say anything.

5 /5 david miller: Consistently outstanding, timely, honest and affordable service. Just had battery replaced. Been going there for several years now for both our Mercedes. Always accurate diagnosis, they do whats needed and dont try to push more. From routine maintenance to brakes, power steering pump, power window motors, tailgate latch and more - theyve always been on the mark. Always find time to fit us in. Bill and Dean are great, they have my highest recommendation.

1 /5 Mvc Dino: Absolutely, horrible service, the man there are very rude. They belittle you and well have the nerve to charge you extra for things that you wouldnt be charged extra for anywhere else. As you try to explain the problem that youre having, they wont listen yet. They just reiterate how old they are. How theyre trying to get out of the building and get home instead of listening to the problem of the customer absolutely rude at its worst. The one gentleman had such a rude rushing attitude doesnt want to listen to anything that you have to say, as you describe the problem. They want to try to overcharge you for diagnostics, even if you dont need it just absolutely rude. Worst car plays around. I would not take a vehicle here. They dont care about what you need. They just care about making money. They dont care about the consumer as they talk to the consumer as if the consumer, its meant to just give them money instead of them. Providing good service and then receiving pay. Some of the worst attitudes you will experience when dealing with an automotive place as in repair, I would absolutely not recommend this place to anyone.

5 /5 Kyle Gubbe: While I normally like to take care of my own maintenance and repairs on my Volvo over the past 10 years there have been a few issues that were either too extensive or mysterious to handle myself. In these instances Bill and Dean have shown themselves to be extremely knowledgeable and friendly with their service while still offering reasonable pricing. On more than one occasion they have even just explained how to complete the repair myself for absolutely free. Boyles offers "throw back" customer service, make/model specific knowledge and truly affordable pricing that is impossible find through the dealership network. I cant recommend them enough for service on your Volvo. I know they also service VW, BMW, Mercedes Benz and other various European makes.