1 /5 Y T: I got magic setting perm done at Coco Hair a couple years ago and when I look at the old pictures I still get mad that I paid $350+ for it. I was a laughing stock for my family and friends before it got straightened. They were seriously concerned for my hair but couldn’t hold their laugh for how ridiculous and funny it looked. The curls were so strong on my bangs and side hair that it was sticking out to the side like antenna.
I have been getting perms at korean hair salons both in the US and Korea for over ten years and this was the biggest flop i have seen done on my hair. I could tell they don’t have the right equipment (or i should say “up-to-date” equipment) for perms and she doesn’t seem to have an understanding for different hair textures and how that could affect curls that she needs to apply different techniques based on that.
On top of everything, her reaction to her failed perm was very disappointing because after blow drying my hair she straightened my bangs and front side of my hair with a flat iron to hide the flop. And even had the audacity to tell me to straighten it every day with a flat iron.
In the end, i did contact her about it and She did apologize and offered to straighten my hair but i think she should have also refunded me because my hair was severely damaged from two perm treatments in a row and it took me over a year to recover and regrow. I think it’s upsetting that I initiated this complaint and she tried to hide it and took my time and money for my hair to get severely damaged in the end.
