Courtesy Auto Service and Tire of Tacoma - Tacoma (WA)

1 /5 Margaret: Courtesy charged me just under $250.00 to put my car on the lift to assess status; they recommended several thousand dollars in repairs. Son-in-law suggested a second opinion. Friend gave me the name of an independent, family-owned shop nearby. That shop didnt charge for an evaluation. The recommended repairs were different, and came in at 1/3 of Courtesys cost. I went with the less expensive shop and I couldnt be happier. Car runs perfectly and they have a customer for as long as they want me. If youre an older woman and not particularly car-savvy, Id avoid Courtesy.

5 /5 Don Karstedt: I cant say enough good things about Courtesy Auto Service and Tire of Tacoma. I called needing an "emergency oil and lube service, before a drive to Boise, with almost no notice, and they made it happen—fast, professional, and at a very fair price. This isnt a one-time thing either. Ive been a loyal customer for years, and theyve consistently delivered outstanding service across six of my vehicles. Thank you, Scott, Bob, and Adam, for always being reliable, honest, and easy to work with. Youre the kind of shop everyone hopes to find.

5 /5 Daniela Acuna: Had such a pleasant experience here. It was so easy and smooth, and I got a really fair and decently priced tire. The staff were so nice and helpful. It’s nice that it’s close to the mall too so you don’t have to sit in the waiting room the whole time!

5 /5 Terry Newcomb: Got right in for some maintenance service on a large F250 diesel at a reasonable price. Bob was helpful in explaining what was needed and how it would be handled. Everyone there was friendly. Thanks for a great experience. Just ran through again 5/2025: Adam was right on top of it. Everything is in good condition and the worked performed was perfect, timely, and reasonable. Thanks!

1 /5 Andrew Tycksen: My wife took her car in to get some work done and they charged over $200 just for the estimate, but the guy who checked the car in assured my wife there was no way the estimate would come back over $3,000. Two days later we get the estimate email for over $5,000, and they refused to only do what needed to be done. I was at work while she was trying to handle the car situation, so I didn’t get to talk to anybody at the shop, but I don’t need to. Felt like either another classic example of an auto shop taking advantage of women or just a big old FU bid on a job they didn’t want to touch. Maybe both, though. These people can get bent.