John: I was 100% satisfied with the level of care provided by Dr. Willis. He listened to my complaints of aches and pains in my hip, and did the appropriate imaging to confirm his diagnosis before proceeding with surgery. His manner was pleasant, his CV was flawless, and most importantly, the outcome of my surgery has been amazing. Friends, family, and neighbors are shocked and amazed at how well I was walking just a day after surgery and beyond. I recommend Dr. Willis to anyone needing hip or knee replacement surgery without reservation. In fact, I recommend him with enthusiasm!
Mikel Peabody: A V O I D this group! Sadly - excellent patient experience but the WORST billing dept & policies we have dealt w/ in years. We were contacted by phone ONE time, at which time I was hoslitalized. The secondary number they had, my husband’s, was actually INCORRECT. They called that wrong # ONE time. They proceeded to send bills via mail, we had told them we do not receive our mail and have reported that often; and we had told them upfront repeatedly: we need paperless only. Their response to that reminder, AFTER they sent us to collection LOL: “we don’t do email, and we only call once.” They could’ve told us that upfront when we asked for paperless. They could have confirmed our ph #s under such stringent policies. The bill was for $16. And they sent it to collections without trying to contact us a second time. LAAAZY billing department. And despite being polite when I called to resolve - as it was THEIR oversight to not contact us as we’d discussed - we were smugly and flippantly dismissed. So. If you PAY your bills - you are STILL at risk of getting reported to collections w this group. AVOID!
Amelia Taylor: I will definitely bring my dog here again. Dr. Buck and his staff were all amazing. They explained everything to me so well. I am a dog groomer, and I understand the reason for taking the pet away from the pet parent to do the exam. Believe me, dogs are so much more well behaved at the vet away from the parent. He gave my dog Wally an exam. Gave me reasonable medications. I bathed Wallys foot, put the ointment on. I fed Wally his antibiotics and allergy meds in a piece of banana. Super easy. Wally is asleep right now doing well. Dr. Beck is a doctor you can trust with your dog. I highly recommend Dr. Beck and his staff. Im so happy I found a good place to take my baby!
Christine Minney: I had an incredibly positive experience with Animal Care Center from beginning to end. My Yorkie, Max, had a basic exam at an initial visit and both tech and vet were thorough, gentle and kind. The old pups teeth were in bad shape and he was scheduled into surgery for cleaning the following day! From both experiences, I felt Max was well taken care of and MOST importantly I did not feel judged poorly given the state of his teeth. Pleasant, compassionate, and informative was our encounter and Max is a MUCH happier dog!
Karen Wright: My visit was an unplanned trip to the E.R. I went unresponsive, from what I understand the response was immediate, thankfully I was revived and lived to tell the tale. I would like to thank all involved that day and am grateful for all you did. The rest of my stay was in critical care and the care there was great. Thank you for all the care I had.
Mark N: As before, my nurse was attentive and professional. She was very thorough in working up my preliminary assessment. Dr. Celerian was up to date on my medical history and determined to work with me on keeping my good physical health a priority. She is intelligent and thoughtful, and I trust her with my continued care.
Jennifer Turner: Unfortunately I believe that the Mount Vernon mental health system is horribly broken. There needs to be more accountability. I would suggest starting with the P-Pods--Unless youre using the atrocities committed there as a source of income through the PTSD created by those in charge over there. Until something is done about those P-Pods--no one in Mount Vernon is safe.
Lane Olmstead: Wait was very long but I went at a popular time. They were efficient in getting my intake info so the doctor could utilize their time focused on the problem. Felt a little bit like I was being reprimanded at first then she turned it around at the end of the appointment.
Freeman Nate (Nate): For 7 different years i went to sea mar. I dont recommend it for anyone 11+ The first year was great, but i was 9 so of course i thought it was. Good for little ones but not so much for adults and definitely not for teenagers.
