DoctorAuto - Port Angeles (WA)

5 /5 Marc Meadors: These guys are the best. My Hot Rod had an electrical problem and broke down as I was heading to the Ferry for Victoria. They came to my rescue, gave me a ride to diagnose the issue. Within a few minutes they found the problem and we were off on our trip. Can’t thank them enough!

5 /5 Cara U: The short: DoctorAuto has a quick, honest, and compassionate crew that you can come to with any car-related issue or emergency. I recommend them to anyone in the area! The longer version: my group and I were unexpectedly stranded in Port Angeles overnight with a car in limp mode, hours from home. We found DoctorAuto the next morning and managed to get the car to their shop early on. Although they were slammed, they listened to our situation, evaluated the car, and got the fused swapped out super quick so we could get to home as soon as possible. I really appreciate their above and beyond service in a stressful time!

5 /5 Ken Chung: DoctorAuto turned what was a miserable night into pure relief in a matter of an hour the following morning! My car died and had to be jumped prior to taking the ferry from Victoria back to Port Angeles. What wasnt apparent at first was that my car wasnt accelerating when pressing down on the gas pedal. It wasnt until I arrived back at Port Angeles that I realized that my car had essentially gone into full limp mode - throttling was completely dead and the fastest I could go was whatever neutral speed happened to be on the road I was on. Since it was late and no auto shops were open, we had to limp the car to a nearby motel for the night instead of driving home. We were fortunate enough to have stayed close to DoctorAuto, and we limped the car to the shop first thing in the morning. Not only did they get right to scanning the ECU and attempting simple resets, but when that failed, they promptly took me in despite their busy schedules and brought my car in for a deeper inspection. They very quickly identified a blown fuse (likely resulting from the battery initially dying), and was quick to replace it with a working one to re-establish signal between the gas pedal and the throttle sensor. To them, it was such an easy fix and a rather common problem. What made DoctorAuto GREAT in my opinion was not so much them identifying the issue. I expected as much from an auto repair shop. But they were willing to get down to work the moment I walked through the door. They didnt pressure me into getting this done or that done...I walked in, told them the problem, and they just got to it. When the repairs were complete, they didnt even ring me up! Either this issue was stupidly simple, or they sensed the distress I was in from the previous night having to limp the car around (maybe it was both). But instead, all they did was wish me well and sent me home, and advised I get my old battery replaced when I make it back. We evenoffered to pay for the labor, but they just brushed it off with all smiles! This level is service is unheard of in all my years of driving a car, but the warmth shown by staff was what made them stand out. We need more DoctorAutos in the world!

5 /5 erin painter: Pulled in with a bulging tire on our rental car, immediately were helped with the spare tire and given directions to tire shops in the area free of charge. Thank you for the help!!

5 /5 Pete White: My power window was stuck in the open position when visiting from Seattle, and this would have screwed over my trip to the National park, if not for Doctor Auto. They took my job as a walk-up, diagnosed the problem fast (shorted motor for the window) and improvised a solution to keep the window up in the closed position without having to replace the whole motor so my trip wasn’t delayed. 38 years of experience showing, these guys know how to get you back on the road!