Doctors of Bellevue-Redmond - Bellevue (WA)

1 /5 Frankie Valenti: I am just astounded by these reviews. And zero responses from the clinic director, too? It really sounds like this place went totally downhill as soon as this Cruz woman came aboard and the good doctors left. Can you imagine refusing to see a patient bc she was depressed at some point in the past? And saying "I wont see people with mental problems??" Thats like 90% of the USA, now, maam. It could be that the receptionist is terrible at sharing info accurately and doesnt communicate what a patient wants or what the doctor says with any accuracy. Thats why you never drop a patient without speaking to them directly, yourself, "doctor." We really cant even call you that, because youve violated your oath so many times. I encourage everyone harmed by this person to seek counsel- legal consultations are free!

1 /5 yogesh ramola: There is no ZERO option, hence giving one star! After Dr Bardman retired the services had literally fallen on the floor! Dr Cruz seems very incompetent, she is always running late, doesn’t hear out to her patients and so far in my three visits (including annual checkups and follow ups), I felt she is very rude and loud, not calm at all. Really missing dr Bardman as she was great doctor and never felt this way for past 15+ years!

1 /5 Ilya Ostrovskiy: Recently, I called to schedule my annual exam with Dr. Cruz, as Dr. Bardman had retired. They contacted me twice to reschedule. On the third call, they offered an appointment with Physician Assistant instead. I requested to have my annual exam with a medical doctor, but they informed me that my only option was to see the PA or cancel the appointment. Since Dr. Bardmans retirement, I feel the quality of service at this practice has declined. After five wonderful years, I believe I need to look for another practice.

2 /5 Anna: I feel like there is a lack of staffing, management and communication. The front desk was nice and polite and Dr. Cruz was informative and straightforward. But when it came to scheduling a second appointment for blood work, I was told by Dr Cruz to talk to the front desk and they would give me the information. However, the front desk said I would receive information about the blood work via email. After two days, I called and the front desk said they would email me the address the same day but did not and two weeks later I received the information about the blood work via email. By then, I had found another provider who could fit my window of time.

1 /5 R P: This office lacks empathy except for the sweet nurse better than the doctor. The front office person is slow and lacking knowledge. The doctor Vina Cruz is a DO but they have mentioned in their website as MD. Personally, it didnt matter, all I was looking for a good doctor whom Im comfortable to talk to. Dr. Cruz doesnt look at you most of the time, she is looking at the ground. She doesnt take time to listen or understand what you have to say. Trying to push as much as possible and saying its not her responsibility and gave a referral. When I came out of the office, I felt its a complete waste of my time and insurance money in visiting this place. This is my experience.