Ephrata Nails & Spa - Ephrata (WA)

3 /5 Kimberly Lantzy KimberlyL: Usually really like this place, but sometimes when they are short handed the person helping doesnt do as good of a job on pedicure. Edit- will no longer go back after last manicure. Instead of soaking my my natural nails to remove the dip powder, she used an acrylic to get under and tore every nail off. All I wanted was a color change and shortened nails. What I was left with was a full set of long acrylics and bloody cuticles. The acrylics started to lift 2 weeks later.

5 /5 Haley Friesen: I love this place! Have tried a few others in the area and they never do as good of a job. They don’t rush unless it gets busy (I would too). Even when rushed, my nails still looked great!

1 /5 Hailey Silva: NEVER GO TO Ephrata Nails & Spa! EVER! I scheduled an appointment yesterday for 6pm tonight 1/5/25 just to redo colors on my full set of acrylics and toes I had gotten done two days prior at a different place. I called around 5:30 to see if they could fit me in a little earlier and she already started getting an attitude over the phone. She said “come back tomorrow” so I repeated that I already had an appointment for today. She said I’m running behind so I repeatedly asked about 6 being okay and she said yeah just sit in lobby. I show up on time and she was taking about me being a no show to another client when I was sitting right there waiting patiently and two girls walked in saying they had an appointment at the same time as me so she overbooked us. She told me it’s $60 while already filling my nails just for the gel colors to be redone on my toes and hands so of course I got a little upset and sighed a little but wasn’t mean just said okay yeah I’ll pay that.I paid $70 to get the acrylic two days prior. She asked cash or card and when I said card she was asking me for my id and putting up a camera. They never ask for id so when I asked what for she said always if over $50 when I’ve gone there more then 6 times and it’s always over $50 and never once was I asked for my id plus she was putting up a camera while asking me. When she was doing my finger nails she cut me twice and that’s not supposed to happen ever unless your rushing which she was doing. I told her they were cruise and engagement nails so to take her time and she was still rushing she barely put the top coat on and missed so many spots. There is still the color I had before showing all over my nails with the paint I got tonight. She gets to my toes and started stabbing me with the cuticle cutter so I told her it hurt and that I’m okay if she doesn’t use that and she said it’ll be okay and kept stabbing me with it she wasn’t even cutting anything off. She gets done painting the gel onto my toes and ripped the foam thing out from inbetween my toes like a bandaid. My toes are tiny and that also hurt. I get to the front to pay I asked if she still needed my id and she just goes “no no no” waves her hand then points to the signature line on the receipt so I put my hands up and just said “alrighty then”. She followed me to the door while kw as leaving and locked it behind me even tho she had two clients still in the building and she watched me walk to my car and get in out the window again while having clients! I get home and the toe paints already peeling off on top of everything I just went through the gel top coat on my fingers are barley covering so you can feel the drag marks. These people don’t realize that people get their nails done to feel better and to relax not to be treated like crap and charged out the butt for the littlest thing like just gel paint. People get their nails done even for vacations and special events. Doing someone’s nails means so much to the person and to get treated like that when these are my engagement nails is absolutely rediculous and I was straight faced not snooty just saying uh hu when she was getting upset with me so I wasn’t rude at all!

5 /5 MargaretAnne: Called ahead and waited just 8 minutes. Had an idea of what I wanted, but was shown some new colors and went another direction with some custom designs...Really appreciated the attention to my satisfaction. Been everywhere in town...Ephrata Nails does the best acrylics.