Fairfax Hospital - Kirkland (WA)

3 /5 Gertrude Njeri: I met the most wonderful humans at Fairfax . People looking out for one another and staff members that loved their job. The downsides are that it is grossly understaffed so the needs of us patients often had to be out in the back burner which ended up being very aggravating. I think sometimes theyd pull people from other units that that no idea what was going on in our unit which was very frustrating. I hope it gets fixed !

1 /5 Kennan Yilmaz: My family member was hospitalized here several times. This hospital is a hostile place. Social worker wont call you. If you call, they will ask you for a PIN. Nobody calls and gives you this damn PIN. This place is like a high security jail. I once spoke with the chief operating officer of this place to inform of the situation. He said they will make the situation better. Two years later, it is the same story. Avoid if you can. If this place has any government contract, it should be canceled. What a hostile place! It needs a new leadership. People, especially the front desk, need customer training. [Posting on 3/20] This is being posted in response to your response below. I submitted my contact information 4 days ago. I have not heard from anybody and dont expect to. Because I dont think you care and you are genuine in your response. There is cultural issue in this place. That may require leadership change. You employee satisfaction rate also indicate (3 star) that there are fundamental problems here. By the way, I am still struggling to get a response from the social worker.

1 /5 Megan Van Dusen: Dont go here! I told them from the start that I didnt have a specific diagnosis and that I didnt want a new one. They gave me the diagnosis anyway and expected me to sign the treatment plan. No Thanks! They dont care about the patients and takes forever for them to call back about a complaint. My counselor was cool. The process of the treatment plan was horrible and felt very violated.

1 /5 Josie Dehart: The intensive group therapy here is not for people with severe PTSD. Any time I was not feeling like myself, being extremely upset, or needed something other than just being invisible in group therapy, they would push discharge onto me. Sobbing - oh you should discharge. Not cool with another group member verbally attacking other members about their pronouns - would you like to discharge? Not cool with a group member verbally attacking you about the daycare your daughter goes to? Let’s go ahead and discharge you. They don’t want to deal with real, raw emotions. They don’t want to help real people. Find somewhere else to get therapy. After I had discharge pushed onto me several times, I finally said “fine send me the paperwork” and they didn’t even respond to my emails, just sent the paperwork with no response. Extremely unprofessional.

3 /5 Scarlette Arashin: Voluntarily put myself here. Most of the staff was good to alright. Some nurses were disappointing not knowing if I had to take my medications, one telling me I need to take them when I only take medications once a day. Another had me wanting to take extra medications I didnt need and even the doctor said that wasnt supposed to happen unless I request them. Another nurse laughed at me when I just asked a simple question, in front of nurses in training too. Completely unprofessional. I didnt like the group therapist either, he was too spiritual for me and tried to impose beliefs on people who didnt have any. He gave me good tools to use for life but I did not recieve the help I was looking for. I saw a patient go from functional from catatonic and narcoleptic and having trouble from basic functions due to medications they gave her.