1 /5 Connor Gerber: If I could give a no star review, I would
This clinic is barely managed, calling whatever theyre doing here management being entirely too generous.
My main issue is with a particular employee, a nurse, if memory serves, who I wont name drop out of politeness, which apparently she lacks, as well as a sense of basic professionalism.
Why do I say this?
Because of what my partner and her family went through at her hands.
Most recently this came in the form of having my partner wait in a room for about half an hour during a time one would not call busy, then, when the nurse finally decided to show up, did not do a proper examination of my partners actual problem. She simply listened to the issue and on the spot called the problem a sprain without looking further. She decided this was worth at least $100, which wasnt covered because the staff also neglected to let my partner know that their insurance hadnt been renewed, much to to my partners surprise.
Now Im aware that that technically isnt their job to let a patient know that insurance lapsed, but you know who actually bothered to check if my partners insurance was valid? Kaiser Permanente, who ALSO were kind enough to give a proper examination of what was bothering them. A day later we had medication that took care of the problem, super easy except, apparently, for this particular nurse.
The problem goes much deeper than negligence. In fact it goes into outright malice.
Ill preface this bit by saying everything Im about to say are allegations.
My partners parent is constantly wracked with pain due to too many compounding injuries and conditions to count, and at present are barely able to function around the house without help. The nurse in question, you know exactly who you are, decided to take this person off of their medication, including pain medication. This nurse also, allegedly, mismanaged my partners parent by confusing them with someone else entirely and never bothered to do the professional thing, which would have been to correct the mistake. Instead this nurse decided to double down and put on said parents medical paperwork to not be given painkillers due to alleged suspicion of substance abuse, which is ironic considering this nurse has been alleged to show up to work stoned, absolutely reeking of it.
Can I prove these allegations? No, which is why Im firmly and repeatedly noting that theyre allegations. What I do know for a fact, after living with said parent and my partner for a time, is that my partners parent cannot currently get any painkillers for the intense chronic pain they have to live with, and now have an intense distrust of doctors. Allegedly because of this nurse on staff.
To you, nurse, and if you bothered to read these grievances you should know who you are, I dont know how you sleep at night but I suspect its under the influence of something very potent because I know I couldnt live with myself if I pulled anything like this.
To those of you looking for a clinic that cares about you, I strongly recommend avoiding this one. Find something else in network, go to Longview if you need to, because anything is better than the treatment youll receive at the hands of the nurse in question.
