Gentle Endodontics - Kent (WA)

1 /5 Web master Devon: To anyone about to go to this place, please read what I have to say and reconsider going to this inhuman place. Their secretary made up her own rules as if she was in charge of the whole place. They gave me a whole separate appointment to just "talk" about what they were gonna do when they couldve just told me when they were gonna do it. I have bad anxiety about doctors and dentists so my doctor gave me some medication to take for this appointment so I could remain calm. And they refused to let me take it because "We dont want you high when we talk to you" even though they couldve talked to my grandma if they were so "worried" about that. I had an appointment with this place not too long ago and they refused to take me because my grandma cant walk. They refused to take care of me because my own grandmother cant walk and they were the ones who required her to go when we told them she cant walk. Please reconsider on going to this place and go somewhere else. They dont take people with disabilities.

5 /5 Angel Riddle: I took my daughter here after our primary dentist referred her for root canals. The front desk staff have been helpful and kind to us and have helped us understand insurance. She had a positive experience with her root canal and said it was not that bad. We will be going back for her other root canals next month.

5 /5 Ebony Chiles: Very informative, honest and smart dentist, in good hands here. Due to my boys mouths Ive been a couple times and every time they are professional and kind, all the staff, maybe not the Drs assistant but front staff and the provider are amazing

1 /5 Samantha James: Will never take my son back here again was sitting in the room with my son part way through the procedure was asked to wait outside away from my son when I asked why was told that it was their policy I then asked again why the lady told me of an incident that occurred when neither me nor my son exhibited any signs of it being a problem of me sitting with him the lady then told me I don’t need to argue with her when all I asked was why didn’t raise my tone didn’t use profanity or anything and all I asked was can I see this policy in writing when if it was a policy it should be in writing and I as a concerned parent / patients mother should be able to see this if it is truly a policy her attitude was rude nasty and distasteful I will not be returning EVER again stand for something or you will fall for anything parents you are your child’s biggest and best advocate

1 /5 Z A: I would give them 0 stars if possible. They canceled my appointment after I asked them to repeat the details of the confirmation call. When I politely requested clarification, the representative became angry and unprofessional. This is unacceptable customer service, and I am very disappointed with the way I was treated.