5 /5 Tigrrrtoo: UPDATE TO ORIGINAL REVIEW:
Wow, only a couple days after posting this review, my daughter was taken by medics to the ER at Good Sam. She ended up needing emergency surgery. One nurse was grumpy when, before a bed was available, daughter in horrific pain laid down on the floor. Nurse called security. Daughter says the poor woman was just trying to do her job, no blame. Otherwise she said treatment was all kindness and careful explanation of the diagnosis and treatment. Kudos especially to Dr Song who saved her life and eased her fears as she prepped for surgery. Daughter is healing well, no complications.
ORIGINAL POST:
In the past few years Ive had two surgeries and one trip to the ER at Good Sam. (Ive also had surgeries at half dozen other area hospitals for comparison)
Every aspect of my interactions with Good Sam staff was exceptional. Each time I was treated with kindness, professionalism, and a pleasant attitude. Wait times were short, even in the ER. The facilities clean, comfortable and pleasingly decorated. Great care was given to pandemic safety. When you are ill and feeling apprehensive, thoughtful caregivers make all the difference.