Harbor Regional Health Prompt Care - Aberdeen (WA)

5 /5 Kassandra Markishtum: My son had been in and out of other ER/Urgent care while he was severely sick with the Flu, as well as myself. We decided to try prompt care, a little wait as we got there mid morning but it really wasnt a bad wait the Staff were amazing from the Check in, Nursing Staff and the Physician Rachel took amazing care of us first place that offered any type of preventative medication to help symptoms. We also received a follow up call to check on an ear infection update. We appreciated Prompt Care and will return.

5 /5 Robert Petty: A bit of a wait, but they were packed and doing what they could. On a bright note and the reason for the 5 Star rating is Kimberly Patterson. Ive had the worst luck with getting awful Drs who just try to push you out the door without listening to you. She had great bed side manner, seemed knowledgeable, and really wish there was a way to have her as my primary doctor... Keep up the great work, your compassion truly shows.

5 /5 Savana Scheidt: Everyone was very helpful and polite. I went in on a day where there was a lot of snow outside so they were short staffed but you would never know it. They got me in quickly and were very helpful from the office lady who checked me in to the nurse to the doctor!

1 /5 Bridget M: “Prompt care” with a three-hour wait and no weekend hours. This was my first visit, and the receptionist didn’t even greet me, just rudely said, “Grab a number and take a seat.” Forced to wait in a lobby full of coughing and other sick people. I called the diagnostic imaging center, and the woman answering the phone refused to let me talk to the radiologist to go over my X-ray results. She said I needed to call prompt care. I called them, and they said I needed to call the diagnostic imaging center. What an absolute mess. I have since moved, thankfully, and will not be back. Treat your patients with more respect!

1 /5 Connie Lopez: Update.... went up there for the third time, it is 1042am and they have reached their quota and I was turned away, again!!! This is the most ridiculous "urgent care" Ive ever dealt with. Definitely will never try Harbor Regional Health again. Ill stick with Elma. ::Ive tried multiple times to go up the aberdeen urgent care. Online, the hours say they close at 3. But after going up there, the sign in the window says they close at 1. So I drove to elma and get seen. After a week of no improvement i try our urgent care again and make sure Im there well before 1pm, only to have another sign on the window saying they met their quota of patients for the day. So my choice is to suffer another day and try again, or drive up to elma again. Why have an urgent care if we cant get in to see anyone?? I wish I could give negative stars.