I AM Loc Shop - Federal Way (WA)

1 /5 ZIMM C: GO ELSEWHERE! I started out in November 2020 with starter dreads at this place $300 is what they charged. They recommended come to their shop every 3-4 weeks the 1st year, $100 each time, by August 2021 still looked like i had an afro with twists, $1500 spent by this time and STILL no dreads. Finally almost a year & $1500 later they put artificial hair in with mine and dreads finally started. Fast forward from 2022-2024 & spent $2000 in those 2 years on maintenance, adding artificial dreads because they still had no idea what they were doing. At this point Im at $3500 spent by October 2024, I asked for an appointment for an interlock, they sent me to the 38th st location in Tacoma. The stylist starts working on my hair for about twenty minutes, and then she tells me she doesnt know how to do interlock so she calls the owner, and then the owner says, just do a maintenance, and she didnt even know how to do that, she probably did like 3 twists on my hair and then I said, im done after about 45 mins because at this point, my hair looked absolutely terrible So the stylist calls the owner and the owner said charge him $100. I even took pictures and sent it to the owner about how dissatisfied I was with that appointment. They never refunded my money or gave me another appointment.But the owner send me a text message saying that the stylists dont want to work with me because my expectations are too high. I said I spent $3500 in 4 years trying to get dreads that look as professional as every other persons out there in mine are the worst looking dreads ive ever seen in my life. I Am Locs is full of scam artists and stylists that have no clue what theyre doing, and I would recommend going somewhere else!!!!!!!

1 /5 Marissa S.: Truly terrible experience I had a scheduled appointment I booked back in March through the Federal Way location for the newest location in Tacoma. Scheduling issues arose, and I had to make contact just to ensure confirmation. I arrived early to my child’s appointment as I always do and was informed there would be delays in our start time. Based on the amount of their service, I did not think that aligned with the experience or my expectations. Last month’s appointment in Federal Way was much smoother, and I believe that was only due to the inexperienced stylists we were assigned. When I called in March, the fees were inflated drastically. I wouldn’t waste money coming here; the one-star ratings are a telltale sign that I should have paid attention to. The woman booking these appointments needs to be better organized with scheduling and confirming appointments, especially given the time frame on which she accepts. It was carelessly handled.

5 /5 Carolyn Edwards: Sage at I Am Locs in Seattle is a phenomenal stylist, and an expert in her craft She takes great care when doing your hair.

2 /5 kitty: I called in asking for a retie and told them I needed a few hours because i have a lot of hair. First, it was expensive, second, we started a half hour late. They kept pausing my hair to do someone elses or to do something around the shop and I wasnt aware they put a time limit even though I called and asked for a whole day session. 3 hours in they ask for me to come back in a few weeks to finish the rest...Like, what!?. They couldve finished it THE SAME DAY. Now I paid almost $400 and only 75% of my hair is COMPLETED. Never In my 5-year loc journey have I ever paid that much just for an incomplete job. Just go to an independent loctician, its cheaper, there are zero to fewer people causing distractions and your loctician can focus on doing your hair rather than taking constant breaks to run around the shop.

1 /5 Paul Muita: I made an appointment for starter locs. Requested no part in the hair, showed them a picture and they still managed to give me a completely different style than I requested. I called them a few times to book a follow up appointment and they didnt answer the phone. I dont recommend them at all.