LoneStar Salon & Spa at Old Towne - Tumwater (WA)

1 /5 Sam Casino: First when I scheduled i was given a 90min appointment amd reassured it wouldnt take longer. I still allowed am hour of buffer time for the rest of my day. The appointment got started only about 7min late. I explained what I wanted and I was told I probably wouldnt get platinum like I wanted on my roots to match what I had with lavender in hair. I explained i wanted to keep the color I had I just wanted to bleach my roots. Most of my color got washed out. I understand some of it but the constant use of hot water definitely didnt help. I ended up with the back side of my head bleached in a v shape patch. She tried to dye it to match my natural color and told me it would just need 5 min. At this point I say I need to leave in 30 min making it a 2 hour + hour appointment. The shave is got on my head was patchy. I kept saying so and how I wanted it all over. She said she did a fade. It was just still patchy so I asked again for an all over buzz with a 1 on the sides of head (I dont have much hair, its just the top of my head). It was still so patchy I had to go back and get it fixed. The color on the back of my head is still patchy. During the wash she just joined another conversation amd then left me at the sink with the toner. Im not sure how long i think i fell asleep. I didnt get what I wanted and the options of tip dont go below 20%. So for $264 I had a mediocre color with low skill level and mediocre service. I also questioned the multiple charges for color ony receipt but she told me it was standard. Im not thrilled and as a first time customer I do not plan on going back and I will definitely recommend people to avoid. When I was clearly un happy with how it went and even returning to get my hair somewhat fixed there was no real resolution.

5 /5 stephanie jemes: I recently went in to have my hair colored and I had the best experience! Megan was genuinely friendly and we had the best conversations while she colored my hair! As soon as i sat down, she asked all the right questions so she knew exactly what I wanted, what my budget was and I knew when to expect to go back for follow up services! The atmosphere was wonderful, everyone I interacted with was kind and I was absolutely thrilled with the beautiful hair color I left with! I already have my next appointment booked with Megan and cant wait to see her again!

4 /5 Misty: I had a great first experience at Lonestar with Reese! She was attentive, knowledgeable, and clearly dedicated to her work. I had asked for a bright money piece and bold face-framing highlights to be the focus, but unfortunately, the result didn’t quite reflect that vision—there were still some noticeable grays around my hairline. That said, I was overall pleased with the service and truly appreciated Reese’s hard work. I look forward to coming back.

5 /5 Whittney Ramirez: Absolutely amazing! I was blown away from the moment I walked in the door and greeted by the front desk receptionist offering me a beverage to my consultation experience with Katie. She was so thorough, asked all the right questions (more than I could have thought of myself), offered perfect recommendations, and laid out a plan moving forward I think I am going to be so happy with. I am really looking forward to my first appointment and thereafter moving forward. Hands down a top quality salon experience.