4 /5 DJ Bass Phase: Mason General hospital does get a bad reputation and sometimes for good reason, but my experience was different. I brought my 2 and 1/2-year-old daughter into the emergency room for flu-like symptoms, and the receptionist, the nurse, and the doctor were all very kind and professional. I didnt get everyones names, but Brian the nurse, was spectacular. The one complaint I have is that we were here for quite a while, but that is pretty typical for an emergency room.