A E: As soon as you walk in its a very open and clean facility. I havent seen the medical portion of it yet, as my appointment is not for a bit. However their dental staff is amazing! The receptionist was very kind and sweet. The dental hygienist was so kind and thorough during the x rays and Dr. Russell is the absolute sweetest dentist I have ever had in my life! I am so glad I established dental care through New health. I am praying that the medical portion is the same experience that I received in dental!
Lisa Huizar: I should explain my rating is not for allenmore hospital as much as the lab technician that didnt want to assist me and my special needs daughter this Sunday 11/17/2024. My daughter needed lab work requested by her endocrinologist ASAP. I was excited that Allenmore was open on Sunday so I could get them done, as they were so urgent to getting my daughter the medication she needs. Again my daughter is special needs ( down sydrome) to be exact. We came into the laboratory department at about 10 am and there was 1 couple waiting in the lobby with a baby. The red headed attendant or lab technician took care of them about 15 min after my daughter and I arrived. We filled out the sign in paper 1015am and sat down to wait. A kind lady with her mom came in when I was setting down my green sign in paper. She aldo filld her green sheet and then sat down to wait. After the couple came out the red headed tech went to the computer and it took her 20 min to print out the lab papers which I assumed were for my daughter but when she came out she called the older ladys name. I was upset because I was going to be late and the ladies daughter heard I was running late. She told the tech I was next but she was so rude and said I got there 25 min after everyone. At this point there was another couple there too. The tech then said what your last name anyways. I could tell she wasnt going to help me but I still tried to wait for my daughters sake. I honestly think she was just racist as I am Hispanic. It saddens me that she didnt even care my daughter is special needs . She is also only 12
Anyways I dont people like this should work in a job that is so important for all of us. Eventhough the daughter of the older lady tried to tell her I was next she just didnt care.
Joey Nichols: I came here with my wife on a slow day and we have been sitting in the waiting room for 2.5 hours already. I have asked them where my Wifes name was on the list, they told me there is no list its all in rotation. Theres only 9 people here! ...Funny highlight of my day was seeing a rookie intern spilling water on the keyboard in the middle of the waiting room and trying to play it off like it never happened, he scooped up the ice and put it back in his cup.
Dallas Longhorn: Marissa Robinson is our family doctor of choice! She is beyond amazing, caring, funny, and knows how yo make kiddos have a great time even when getting shots. I hope we will never have to switch doctors again
Nadia Helmy: As someone who has been to the ER many times (mostly for others, but including myself), St Joseph was not a bad experience. I checked in mid-afternoon, was triaged within 30-45 minutes, in which I immediately spoke to the Doctor who assessed me. My immediate needs were addressed with compassion, and my imaging was done within 2 hours after. An additional hour of wait to have my results. Which all in all, is not terrible and I would consider fast - I was anticipating a 12 hour wait at least. The only critique I have was that my next steps and care plan was incredibly rushed and unclear. However, my imaging was completed relatively fast with diagnostics, which I am thankful for. Again, my expectations were incredibly low through my many ER experiences, but St Joseph’s managed to get majority of the job done in a somewhat timely manner.
Shawn Reiff: Need more disabled parking! Every time I drive my friend here who needs a wheelchair I always have to drop him at the door and park on the outer edge of the lot! When are medical buildings who cater to seniors going to figure out they need 3 times the handicap parking!?
Bill B: This Tacoma hematology clinic failed basic cleanliness and infection control. A line of 15–20 people stretched from the waiting room into the hallway. The door sign required masks, but staff neither enforced nor emphasized it. A basic mask was available at the reception window, where a single receptionist handled the crowd. In the blood draw area, staff also ignored the policy. For immunocompromised cancer patients, this environment is unsafe.
d20 Dave: Used to be great, but the last few times Ive tried to get an appointment its been almost a month wait. For acute issues (potential infections) this is unacceptably long. Ive taken to using the MyChart messaging system for medical advice, because at least thats reasonably prompt. The problem is theyre one of the best for the quality of the medical providers, being that theyre residents who are up-to-date. Not sure where else to go, but Im starting to look for alternatives.
