PeaceHealth United General Medical Center - Sedro-Woolley (WA)

1 /5 Beau Anderson: Ive had good visits with this hospital.there is a triage nurse there named crystal that is hands down the best ive ever seen but this time is absolutly unbelievable.my friend and i came here on xmas eve for a laceration on his finger,it was bad.we sat out in the waiting room for 3+ hours when i finaly went up and asked about how much longer till he was seen(he had blead thru his bandage and was bleeding onto the floor).the receptionist informed us that his name was not on there list(he had been thru triage and everything,had a wristband)she tells us that we must have left when they called our name(we never left)and wanted to put him thru the intake process all over again.he was pissed so we left.i was gonna take care of it at my house but found out it was beyond my scope so we returned and the same receptionist started off by telling us that we were wrong for leaving like they did nothing wrong.(its xmas eve,i didnot want to waste 3+ hours sitting in the waiting room for my health). Extremely unprofessional in my oppinion.there was a huge ball dropped on there end and they did nothing to try to correct this besides dumb it down like it was no big deal to save there ass. Well bet you this we will be speaking to a lawyer after the holidays.and save your reply about contacting your patient relations department,thats like a signature on a stamp.its just an insult to people when you respond with the same response with no intention on actually doing anything about your incompitence in patient care and relations. Something like this heads should roll over this kind off error but they wont. Doctors and nurses get a 5 star but the front desk and admin dept of this hospital get 1 star because this is not the first nor the last of these kind of complaints but nothing will change. Update-went back later this evening and my friends finger was so bad he needed 17 stitches.and he was sent home with nothing for his pain.he was miserable for the next 2 days.gross incompitence

5 /5 Dana W: I just left the emergency department and was really impressed with the care and attention I received, as always with PeaceHealth. Everyone was kind, thorough, polite and professional. They went out of their way on everything. A special thank you to my nurse Neil and my physician Dr. T. Manzo.

1 /5 John Hyko: I went AMA from there. A very loud 3rd shift nurse woke me up out of a drug infused sleep. When leaving, that loud mouth snidely told me that anyone going ama does not deserve a wheelchair! Never again will I go there

1 /5 SKEPTICS ANALYSIS: This is an outrageous display of so-called "medical care." They prioritize profit over the well-being of patients, and thats simply unacceptable.

1 /5 Cake Sweetie: Terrible experience. Was taken to the ER due to an concussion a while back, some of the ER nurses lacked professionalism, and general health safety. After being taken back to an exam room, I needed assistance walking to and from the restroom, and was told that the nurse would wait for me outside the door to walk me back. Was in the bathroom for approx. 2 minutes, opened the door and realized i was left alone with no explanation, risking falling inside of the ER,due to my wooziness from the concussion, the nurses were no where in sight. So I had to walk back to my room by myself. Nurse didnt apologize or get someone else to assist me, yall are lucky I didnt fall in your care. I will never go back here again. The doctor was wonderful I will say that, but some of the nurses need serious training.