Kilee Samora: After being purchased by skagit regional health I scheduled both of my children for their first wellness visits following the buy out. I then received a bill for an additional copay and office visit at the same time as their fully covered wellness exam. I spoke with billing and they proceeded to tell me that due to me answering the questions about his past historical medical concerns, “that I brought up,” it was then considered an office visit regarding a problem and therefore is an office call fee on top of the wellness visit charge. Safe to say after six years with this office, I will be looking for a new pediatricians office. Very unfortunate given the circumstances.
ashley hernandez: From the friendly front desk, to the amazing medical assistant Haley and the provider Amanda! We couldn’t be happier with care we received today. Haley was so personable and patient with my girls. She is an amazing medical assistant and I can tell she loves what she does! Amanda was personable and easy to talk to, she was honest and thorough and my girls loved her as well. I love that family care network still has the personal touch that the bigger corporation physicians don’t.
Julie Young: The whole entire staff did an amazing job today. They went above and beyond my expectations. They made me feel so comfortable, safe and loved about what I needed done. Patient and so so so kind! I appreciate you all so much❤️
Jonathon Marion: New to office, first appreciation very nice group very caring and non judgemental. Feels like I have been there 10 years already in a great way, highly recommended.. PAC Beach has been great and welcoming...
Daina Culver: I haven’t physically been to this location but when I called to schedule my first appointment with an OB the front desk lady was so rude, I’m sorry I didn’t catch her name. Based on a lot of the other reviews I’d imagine she’s who everyone else is talking about. Despite her extreme rudeness, a nurse called to schedule lab work. They are so backed up I wouldn’t see a doctor until I’m 15 weeks pregnant. Considering it’s my first pregnancy, I feel like it’s pretty standard to be seen much sooner. I cancelled my appointment mainly due to the worst receptionist in history but also lack of availability
Hart Douglass: Mount Vernon, WA Community-based Outpatient Clinic (MV CBOC) has some of THE BEST service I have experienced in healthcare and I want to specifically give a shout out to the newer gal in labs as well as the entire Sequoia Team. These folks really do try to meet and exceed the same sorts of expectations I felt we all tried to meet or exceed in the Navy which were rooted in the premise that, whatever it is, we "leave it better than we found it." Add to that philosophy a general approach of compassion, curiosity, persistence and kindness and you get a wonderful mix I wish all Skagitonians could feel in all pursuits of better health for themselves. I do not typically write reviews or post publicly and I want to share this mostly because people doing superb work are not always seen for their hard work because they are also people who push boundaries and tend to establish new standards in doing so. Some folks dont like it when standards change because they have to up their game. I am VERY fortunate to benefit directly from the VAs overall Continuous Improvement Measures and I am EXTREMELY PROUD to have SUCH PROFESSIONALS providing this five-star service direct to our communitys veterans and THANK YOU MVCBOC for not stopping at getting the job done, but for pushing to show us all what quality healthcare COULD be. Thank you to you all!
