Providence Mount Carmel Hospital Emergency Room - Colville (WA)

5 /5 Brenda Melani: I was in the emergency room last night for heart palpitations. Not knowing what was going on was very concerning. The nurses were awesome, very caring and personable. The MD on shift was Dr Kleve. I have got to tell you, we were so impressed with this doctor. He is so thorough, thoughtful, and caring. Dr Kleve is definitely an asset to any medical facility. Please keep him around incase I need to come back. :)

1 /5 Sierra Leverett: Worst experience of my entire life while going to the emergency room. Nurses were extremely rude and very careless towards making sure I was comfortable. They had no concern that my pain level was the worst I had ever experienced I was crying for 8 hours Non-Stop and no one did anything to try to comfort me. Travis, the one who did my CT scan was the only and I mean only person who did anyting to make sure that I was okay while giving me to warm blankets and Wheeling me back to my room he made sure that I was as good as I could be before he left the nurses only concern was to drug test me and accuse me of wanting some type of narcotic because I have Suboxone in my medical history from years ago they poked me nine times with a needle before they called a specialist in never again will I be disrespected at the level the employees did at this Hospital

1 /5 Brekyn Worbes: ER didn’t treat my partner for his illness. The doctor tested him for strep but told the nurse he didn’t and that they needed to test again. The nurse almost tested him again until we said something! Communication wasn’t going on very well with the faculty. The patient rooms also have phones in them, but didn’t tell us not to answer it. When we heard it ring, we thought maybe it could be the lab with results or something then learned that it was people trying to get hold of the ER. Luckily we didn’t answer the phone! Didn’t communicate with us well at all. The doctor said my partner didn’t have strep (so no meds), but didn’t test or ask any further questions on how to treat him. We had to ask questions for us to get answers on how to treat him or what was even going on. It was horrible. I felt like we were better off googling what was going on! My partner ended up having awful ear infection in both ears day later. The Colville walk in clinic was so much more caring and treated him way better. I highly suggest going to walk in even if you have to wait for it to open, rather than going to the ER. I personally would rather risk going to Spokane for an emergency because that’s how long of a wait it was to not even get treated properly. However, the nurse and desk staff/clerks were very sweet.

1 /5 Trinity Weinmann: Absolutely THE WORST. We took our son who is one year old to the emergency room for a possible allergic reaction. We sat in the waiting room for 45 minutes for a nurse who stood SIX FEET AWAY FROM HIM AND SAID “well he looks fine right now” in a very Condescending tone to then just walk away. They didn’t even triage him. We then waited another 30 minutes and eventually went to a different hospital. This was not our first bad experience here. Unless you are dying just go somewhere else.