1 /5 M M: If you want your hair completely butchered and have a hairstylist and owner who blatantly lie to you and continue to screw with you months after dealing with them, go here. I went to Tisha and if she had admitted up front that she was unable to do what I asked for, that would have been fine and I wouldnât have proceeded. But at no point did she say or give ANY indication she couldnât do what I asked for after I showed the pics of what I wanted, which was a milk tea colored full balayage. Instead, I was left with an all-over blotchy orange and yellow bleach job and told that it just looked orangey because of the lighting in the salon. At that point I had been there for hours, was exhausted and had to go to the airport so I stupidly paid with a generous tip. After seeing how awful it looked in clear lighting and once I returned home, I contacted the stylist and then the owner to ask for a refund as I live out of town and could not return for a correction. The salon owner Amy Colleen Oswald admitted that what I was given was badly done and not what I asked for at all. I was completely civil and polite in my request and thanked her for understanding. Then the stylist Tisha refused to refund me and the owner reneged on what she had told me and said she couldnât do anything about it. They then agreed to a partial refund after telling me hair salons never give refunds (load of bs, do not believe this, I know hairstylists and friends in other states and after talking to them they said this is an utter lie considering what I was let with) The owner agreed to pay part of it after condescending to me and telling me a sob story about how I was taking money away from her personally after she had spent so much on Christmas. Even after all that, I let it go and thanked her for the money she said sheâd send. She didnât send it for weeks until I reminded her. Iâve now had to pay twice as much as their original ridiculous expensive price to get a color correction and even more to purchase multiple products to try to deal with the damage, but it cannot be fixed and I will need to cut a significant amount off for it to look healthy again. According to the owner Amy, the paltry in comparison refund they sent to me is âmore than fairâ despite all this. After years spent growing out my hair to this length. Now, the owner has the audacity to be contesting the refund money she sent to me on PayPal saying she made no such transaction. So while I was willing to not give you horrible people a bad review despite you screwing me over entirely financially, that certainly isnât the case anymore and I will be reviewing you everywhere and telling everyone I know in Seattle about my experience. Pics below, three pics of my hair after it was done, three of the example photos I showed her for the color I wanted. This salon is a joke, stay far away.
