1 /5 R Timmer: I am so frustrated with how destroyed my hair is after going to this salon, I’ll never go again. I booked an appt with Kayla to get my hair colored and to get a curly cut. I have naturally level 7 dark blonde hair (borderline brown) and wanted to go slightly lighter and showed a beautiful “bronde” color as inspo but what I got was nothing like that. The bottom pieces got completely bleached and are lighter than the rest of the hair, clearly was left on too long. When she was shampooing the color out, she told me my color was now a level 10 blonde (as light as it can go), which shocked me as there was no platinum blonde in the pic I showed. Also DO NOT GET A CURLY CUT HERE- it is false advertising and they don’t know how to cut curly hair. I looked online and Kayla is the only one that offers this service, but what I received was not a curly cut, but a regular cut instead. She knew she tried my hair and told me to be very gentle with it for a few washes, but 6 weeks later I’m still trying to revive my hair. My curl pattern has been ruined. I texted them this and showed pictures of how it looks and all they offered was to have her fix it and then stopped responding. How can you fix a curly hair cut if you don’t know how to cut curly hair? I spent $650 here and will have to spend almost as much to get it fixed. Avoid this place at all costs.
