5 /5 HT TLF: In mid-June, we were in search of an auto body shop to repair our Highlander after an accident last winter. After doing a fair amount of research, we came across R&R Auto Body in Ellensburg, which had phenomenal reviews. After meeting Riley and going through the repair process with him, we were completely won over. The service was excellent, and the quality of the work matched that high standard.
Fast forward to three weeks ago, we welcomed a new dog into our life, and unfortunately, he scratched the rear bumper of the car. These scratches were a bit hard to accept, so I reached out to Riley and the R&R team. Jody, Front desk receptionist asked me to bring the car in to have a look, and my intention was to see if we could buff out the scratches and apply a clear bra for future protection.
When I arrived, Riley personally took care of the bumper—even though he’s Customer Service Manager—and immediately began working on it. He buffed out the scratches, and the bumper looks absolutely gorgeous now. I am so grateful to Riley and his team. Five stars all the way! I would drive from Seattle just to work with R&R Auto Body again. Their service and quality of work are unmatched!
Thank you!
