1 /5 Faith Hartranft: highly disappointed in the customer service i received following my eyelash appointment which lead into my eyelashes snapping off and coming completely off less than a week later. I was offered no refund, refused my "contract" that apparently has me agreeing to the no refund policy, there was no resolution and her only response was to go to another tech. the pictures are 1 day in between, and only 1 week of the service i received, they were completely snapped off or came off by the 8th day. not worth the money.