Scott Cozad: I was new to town and didnt hardly know anyone. I looked up On Broadway Salon on google and decided to book a hair cut. I was so pleasantly surprised with Michelle, she puts you completely at ease and is so fun. My husband complemented my hair about 10 times after I got home that night. My husband doesnt typically compliment my hair style. I would highly recommend Michelle at on Broadway salon .
Alisa Grumbles: Jasmine does a fantastic job doing my volume eyelash extensions. She tints and waxed my eyebrows and does a fabulous job!! I highly recommend her!!
Beth Mallis: The owner was so smart about my hair routine and the damage I had done with bleach! She fixed my hair and I feel so refreshed. Love the boujie feminine energy of the place!
Carrie Firestone: I want to start with, the girl that did my hair was so sweet and I really enjoyed her.
First , I went on the website and booked and you choose the stylist you want to do your hair. I chose the owner thinking that she would have the most experience. She was twice as much as choosing the person that I ended up with. I was willing to pay that because I wanted to be sure that my hair would not get ruined.
When I arrived, the owner, who was supposed to do my hair, set me down with a new trainee. During the perm, she mentioned that people often get upset because they are not put with the person they chose online so this seems to be a regular occurrence.
I brought many pictures of what I wanted and several pictures of what I ABSOLUTELY DID NOT WANT.
I said āplease make sure you have the fullest confidence that you can give me what I want if you have any hesitation I will still spend the same amount of money today getting a totally different type of hair treatment. Just PLEASE DONT RUIN MY HAIR . Itās taking me a long time to get it back to where it is after having a bad bleach job two years ago. ā
They both said theyāre very confident they could give me the look that I wanted. She finished and rushed me out perm with soaking wet hair and I couldnāt tell what the result was.
As it ends up I walked out of there with exactly what I did not want and my hair was totally fried. I pulled out of the driveway pulled over about a block away and took pictures of my hair. In those pictures you can see huge chunks of melted hair and curls already falling out. She had to of seen that and maybe thatās why she rushed me out? I think the girl that did my hair had the best intentions, but no experience.
She went by the guidance of the owner, who advised her to use entirely too small of curlers and did not check the quality of my hair sufficiently so that when I walked out the ends look like melted plastic and tight granny curls.
I had to cut so much hair off when I got home just so I look presentable to go to the store. Also, within three hours of the curls were falling out so my hair was fried. I took pictures through the first several hours as it dried and several day following. By the second washing so much perm has fallen out but not evenly so I have waves and tight small curls and straight patches. I canāt do anything to fix it because it is so damaged and I have lost at least 4-5ā in length so I can barely pull it back to hide it. I was going to go back and get it touched up and the cut evened out but I have decided I donāt trust the owner to have my best interest in mind.
Perhaps the owner was having a bad day as we all can have but she had a vibe about her that just says donāt talk to me I hate being here. Her āniceā was very forced that day thatās why I didnāt push to have her do it because I could tell she donāt want to and the girl was really sweet so I just went with the change of plan.
One last thought , when they both reassured me that I could have the curls in the pictures that I had brought, I realized today did they have no idea what kind of curls they actually produce because theyāve never checked on me or saw my hair since so maybe they have no idea that theyāre actually ruining hair? Since there is no follow up? Maybe in their minds, it turned out just great because they never actually saw it dry?
So take my warning and do not go there for a perm unless you are over 65. That seems to be the only style of perm they can do I guess no matter how many pictures you bring in. But then when have we ever gotten what we ask for haha no matter how simple it never is quite right . Looking forward to the next 3+ years of trying to fix and grow my hair .. yaay. - $250.00 trim and perm
(They did 100% nail the ones I did not want though.) see pictures :)
Dilynn Phillipps: Went into this salon confident with the stylist knowing what I wanted (all over silver, Iāve done the same thing for 10 years, and it was the only thing talked about beforehand of said appointment) only to be uncomfortably swayed into a hair color/style I have never done when I sat in the chair, being told what I wanted would just ātake too longā and she could make it āvery closeā to what I was asking for. During my appointment with this stylist she also did NOT brush my hair appropriately and ended up ripping a decent amount of hair out of my head from brushing it wet and in a vulnerable state, with no concern about it, more than 2 brush fulls-worth. I used to use 3 crocodile clips and it goes up with one single crocodile, now. I was NOT shown the end result before I left the salon only to go home and actually see what I was given for hair. Iām guessing I wasnāt shown not only because of the under subpar work she did or the fact she told me she was late to get her son. And not to mention she never posted the work she did on my head to her platforms so right there might be a hint she wasnāt proud. She did take pictures. These pictures shown are 2 weeks after my appointment with shania. I washed my hair one single time with cold/lukewarm water, color protected shampoo and conditioner of course, a week and a half after our appointment. My line of demarcation was still so apparent in these pictures. That is where most of my breakage is as well. She ignored my messages and then claims I took too long to let her know she messed up or she would have offered to āfixā it. It was not an easy āfixā from how much the foils bled. Both front quadrants should have been red it bled so much. Ha (not funny) Which with how much hair loss I have had and the trauma caused from that appointment, that is why it initially took me two weeks to even send the first message that was ignored. The word trauma means a deeply disturbing experience and the definition only fits with my time in this salon. I could not believe what I saw, Iāve had multiple other professionals look at this now. Educators in Cosmetology and professionals included. Every single person is speechless in the worst way. When my first message was ignored, I had no choice but to get help elsewhere. I missed multiple days of work being so upset as well. She never even checked in with me to see how I was doing and if I liked it. She never even tried to reschedule me for the future. My message and me were simply disregarded. I have now had to have 5 inches cut off to make it even and not look like I have had hair loss AND have had a new stylist put 12+ hours onto my head to get what I originally came in and asked for the first time. Still no breakage like there was with shania. All of these hours and love and preciseness with my new stylist and I still havenāt been charged what I was in this salon. Crazy. I will never EVER recommend shania wilson as a stylist of any sort let alone anyone I know with blonde hair. The āblonde expertā should definitely be retracted from her portfolio. And more people she has wronged should write a review. I know I am not the only client who feels this way. I just want people to save their money, sanity, peace of mind and time before they go thru what I did and PAY hundreds of dollars for trauma and such bad color work. I will end this by adding I will not be gaslit into thinking this is beautiful work worth hundreds of dollars I paid.
