1 /5 Carrie Firestone: I want to start with, the girl that did my hair was so sweet and I really enjoyed her.
First , I went on the website and booked and you choose the stylist you want to do your hair. I chose the owner thinking that she would have the most experience. She was twice as much as choosing the person that I ended up with. I was willing to pay that because I wanted to be sure that my hair would not get ruined.
When I arrived, the owner, who was supposed to do my hair, set me down with a new trainee. During the perm, she mentioned that people often get upset because they are not put with the person they chose online so this seems to be a regular occurrence.
I brought many pictures of what I wanted and several pictures of what I ABSOLUTELY DID NOT WANT.
I said “please make sure you have the fullest confidence that you can give me what I want if you have any hesitation I will still spend the same amount of money today getting a totally different type of hair treatment. Just PLEASE DONT RUIN MY HAIR . It’s taking me a long time to get it back to where it is after having a bad bleach job two years ago. “
They both said they’re very confident they could give me the look that I wanted. She finished and rushed me out perm with soaking wet hair and I couldn’t tell what the result was.
As it ends up I walked out of there with exactly what I did not want and my hair was totally fried. I pulled out of the driveway pulled over about a block away and took pictures of my hair. In those pictures you can see huge chunks of melted hair and curls already falling out. She had to of seen that and maybe that’s why she rushed me out? I think the girl that did my hair had the best intentions, but no experience.
She went by the guidance of the owner, who advised her to use entirely too small of curlers and did not check the quality of my hair sufficiently so that when I walked out the ends look like melted plastic and tight granny curls.
I had to cut so much hair off when I got home just so I look presentable to go to the store. Also, within three hours of the curls were falling out so my hair was fried. I took pictures through the first several hours as it dried and several day following. By the second washing so much perm has fallen out but not evenly so I have waves and tight small curls and straight patches. I can’t do anything to fix it because it is so damaged and I have lost at least 4-5” in length so I can barely pull it back to hide it. I was going to go back and get it touched up and the cut evened out but I have decided I don’t trust the owner to have my best interest in mind.
Perhaps the owner was having a bad day as we all can have but she had a vibe about her that just says don’t talk to me I hate being here. Her “nice” was very forced that day that’s why I didn’t push to have her do it because I could tell she don’t want to and the girl was really sweet so I just went with the change of plan.
One last thought , when they both reassured me that I could have the curls in the pictures that I had brought, I realized today did they have no idea what kind of curls they actually produce because they’ve never checked on me or saw my hair since so maybe they have no idea that they’re actually ruining hair? Since there is no follow up? Maybe in their minds, it turned out just great because they never actually saw it dry?
So take my warning and do not go there for a perm unless you are over 65. That seems to be the only style of perm they can do I guess no matter how many pictures you bring in. But then when have we ever gotten what we ask for haha no matter how simple it never is quite right . Looking forward to the next 3+ years of trying to fix and grow my hair .. yaay. - $250.00 trim and perm
(They did 100% nail the ones I did not want though.) see pictures :)
