Amanda I had walked in to inquire about pricing and availability. They were busy. I sat and waited for a person to come to the front. A person did, we made eye contact, and she called her client back and walked away. I did not have a chance to ask anything. I had waited at least 10 minutes patiently. It is a lovely, clean environment. Cute little items to purchase. The customer service was not their at the time.
2 /5
Rhea R My first time experiencing the kind, cheerful, and professional staff at Simple Simon was around a year ago. My first haircut here wasnt of the normal kind; I was beginning my transition and coming out as genderfluid/non-binary. When I first made the decision to cut my hair, it was hard to find a place that would accept what I needed and..understand. By chance, I decided to go to Simple Simon. I had walked by it multiple times, but had never gone in. My first steps in were tentative, but met with a very outgoing greeting by none other than Lindsay. She sat me down in her chair, and we talked about what I wanted. She let me cry a little, and even seemed on the verge of emotions too, after hearing my story and hearing what I wanted. She walked with me, every step of the way. Going from long, dark locks to a short, spiky blond do that blew me away. After her hair cut, I felt braver, more myself, confident. And every time I have sat in one the chairs at Simple Simon, whether it is Lindsays, Ashleys or Maddies (those are the three I have experienced), I am sure I will leave with a confidence boost and a great haircut. They are amazing stylists, incredibly kind people, and a wonderful staff. I would absolutely recommend them.
5 /5
Terri Drew always does a fantastic job on my hair! I love that she makes recommendations for my hair if Im ever stuck on not knowing what to do or what Id like. The other gals in the salon are super nice to talk with as well!
5 /5
Christina Margherio My whole family has gone to Drew for years. So sweet, professional and talented
5 /5
Ziotig Customer service is a lost art at this incredibly judgmental and entitled salon. Forgive if I believe that I am paying for quality service and to be treated with common courtesy. Apparently here, not only does Tracy not believe in kindness, she is also opposed to knowing how to cut hair. I would not even trust her with a trim. I immediately had to go to another salon and fix the back job she charged me for.
1 /5