Nadda Nope What. A. Joke. This place is nothing more than a fishing expedition for your wallet. I went in for a very specific issue, and I went along with diagnosis stuff at first. I did find it odd that I was being asked to get more bloodwork done when I arrived with recent results, but Im not a doctor. I found it really weird when I was getting referred to totally unrelated specialists without reason.
So, I went to one final appointment to get a physical and discuss how the meds were doing. The "physical" was less comprehensive than a basic initial visit, but for some reason, I was getting billed extra for unauthorized services. I fought them on these charges, because I did not want them. The "services" were implied as being included in the physical, yet were billed in addition. Honestly, I wouldnt have fought them if the services were value added. However, a depression screen that wasnt reviewed and a hearing test that was no more comprehensive than a basic conversation? I think not.
Their front desk is clueless about the billing, and their billing department fought with me, trying to justify the charges, without listening to why I was contesting them. Even in their final letter, they would not acknowledge WHY I was contesting the charges. Then they remove me from their patient list and threaten me with collections?
I dont contest fair bills. I dont contest bills I signed up for, even when I dont like them. I only contest those trying to take advantage of me, and thats exactly what you can expect from this place. Do yourself a favor and go somewhere ethical.
1 /5
Cate I really liked Julie Cunningham, but would not recommend this office overall. The billing and front office are lacking/non-existent. I feel that this practice is ran with a profit over patient relation mindset.
2 /5