The Best 10 MEDICAL SERVICES near Renton, WA (Part 2)

Shalia Horne Horrible service doctors are rude if I was white they would’ve been genuine and caring and I was here less than they called security to come get me out my room I had a high fever and the doctor are all white and racist

Nathan i had my tonsils removed here thanks

H. Jones These guys dont want medicare patients. First appointment that was available is 4 to 6 months out. They cant do 2 patients back to back. A time slot is available at 830 am then all of a sudden they can only do medicare wellness check at 1030 am. The more information I give them, their availability shifts so that it doesnt work with my schedule to get my parents to the appointment! Just know that we all will be getting medicare and this is what we will face.

Robyn McLuen I have been coming to this practice since I was a kid, and I have never had better care than when I was working with Dr. Balser--I went out of my way to keep her as my primary care provider through college, and commuted from Redmond when I started my career. Her replacement, Dr. Tweet, has been a whole different experience. Dr. Tweet has been some of the least attentive and satisfactory care Ive had across any urgent or primary care Ive been to (and Valley Med lost my records!). She routinely makes it clear that she has not reviewed my chart or my history prior to coming into visits. She has removed prescriptions from my chart without consulting or informing me, and has made it obvious that she doesnt know what those scripts are even for--I have to re-explain it at every appointment. She has also been refusing to refill my prescriptions unless I participate in a telehealth visit every three months--during these visits I confirm that nothing has changed and the meds still work, which could be happening in a MyChart message. During these check ins, I receive zero actual care and have to pay a copay in order to be able to go get my prescription--she states that this is not an actual requirement but is "company policy." Dr. Balser wasnt making me pay a toll to get my long term prescription filled. Honorable mentions: Her physical examinations are simply not completed in full. She has made statements that came across as baseless fear mongering (something may spike my depression and anxiety! I dont have/have never had either) They routinely ignore my pharmacys request for refills (and when they do respond, it is frequently filled wrong)

Diane Jackson My Mom has been a patient for 4 years. The service has gone competely downhill. 5 phonecards yesterday trying to get my 88 year old Mom a refill and not one person knew who her doctor was. Trying to do this from my workday was a nightmare. Used to love this office but now its a mess.

Mandy n WARNING DO NOT BOOK HERE (or Valley Medical in general for that matter) THEY DO NOT HONOR APPOINTMENTS * I wish I could even leave a review about a provider. I have unsuccessfully been trying to establish care with a new primary care physician for the last 6 months within the Valley Medical network. I started in January at the Kent Station location with Dr. Kopicki and had my appointment canceled days before my appointment. It was an understandable reason but still no apology nothing. So then I booked with Dr. Herzog at the Cascade Clinic shortly after that. I booked my appointment online and selected the first availability several months out into the end of June. Months go by Im looking forward to my appointment as Ive recently developed a chronic illness and Im hopeful to start having it managed properly. Fast forward to the beginning of June and I receive a voicemail that my appointment with Dr. Herzog has been canceled. Wait, what?! Again?! I call back and ask why and they just say "shes not in the clinic that day". Ummm ok why was I able to book that day if shes not in the clinic? "I dont know maybe she changed her schedule". Again, I understand things happen but that lack of concern, explanation and empathy was just really upsetting. So I try to move on and ask when can I reschedule? "End of September" What?! So through no fault of my own I will have waited 9 months to get an appointment with a primary care doctor? I ask if any of the other providers at ANY of their locations have an earlier availability? "No" Why Valley Medical does not save have black out times for emergencies and instances like this is beyond me and a sloppy way to run things. I asked if I book in September do I have any Guarantee my appointment will be honored this time? "No" If you have managed to keep reading to this point all I can say is if its not to late, work like hell to keep yourself healthy. We are on a collision course with our health care in America and it will only became more and more difficult to obtain care. Goodluck

cassondra young I love this office my doctor who is Dr Stella is amazing and anyone else I see has been kind. Dr stella is also my husbands and 4 childrens doctor and I wouldnt have it any other way. She is most compassionate understanding doctor I have ever met. She always listens and helps with every need!❤️❤️❤️

L Blevins Saw the sports medicine doctor and was very impressed. He listened, he heard and really took the time to understand me as a first time patient. Also the front office staff went out of their way to get me in that day. Thank you HealthPoint. Also Dr. Rarden I appreciate you and thank you.

Brittany Luciano I had a bad experience at this emergency room in 2016. So bad that I almost would’ve rather died traveling to another emergency department than coming here. I did not want to give this place a second chance, but I am so glad I did. This emergency department has came a longgggggg way since my experience here in 2016. I came in with no insurance last night because of abdominal pain. It was Saturday around 630pm and I was seen super quick. The staff from the front desk, nurse check in station, doctor, rn, ultrasound tech, all were absolutely pleasant. I explained the pain I was feeling and how because I had no insurance I didn’t want to come in unless it was an absolute emergency. I explained my symptoms and requested an ultrasound to rule out the abdominal pain. I was found to have gallstones and referred for surgery in January once I get back on insurance. I left around 10pm. Honestly not bad at all for an emergency room to get me in and get blood work done, urine sample, and an ultrasound done all in a short time span. I hope I don’t have to come here again any time soon, but I definitely feel much better that they have made some really positive changes since my experience in 2016. Thank you for listening to my concerns and figuring out what was wrong with me.

Whitney The person who drew my blood and gave me an IV was extremely incompetent and stuck me repeatedly without my consent. She then left the cap thing off and spilled my blood out all over my arm and onto the hospital bed. She claimed I was “dehydrated” however I’ve never had anyone be unable to stick me in the first go or spill my blood everywhere’s it was just gushing out of the tube from the needle. Afterwards, she left me like that for over an hour and my husband, who witnessed the whole thing, had to grab another person to clean it up. I was so afraid of the incompetence from the person, that I refused medication I needed because she was going to be the one to inject it into my IV bag and I left without treatment. If you ever get a nurse/CNA with what sounds like German ish accent, ask for someone else. She shouldn’t be licensed or around patients. For the record, if a clinician can’t stick you properly within two tries, they aren’t supposed to do it again. They are supposed to get someone else. She did it multiple times after that and gave me no other option. She was behaving strangely and almost seemed like she was on drugs or something. I’ve tried reaching out to patient relations to get the nurse’s information to report her to the nursing board, but Valley Medical hasn’t responded.

Bear Richardson Im a patient here now just moved out of the ICU they have these posters that said we value safety of our patients and staff if you value the safety of patients why do they leave the needles to check my blood sugar just laying around on the counter and why is there a door to outside in a patients room. I guess they only care about your safety if you can afford it. Its sad that the world only cares about money instead of people.