South Tacoma Auto - Tacoma (WA)

5 /5 Macomber Michelle (vividdreams01): Was great experience buying a car. Highly recommend. JP and Tommy were very helpful, thank you so much. Everyone was friendly and wonderful to work with. Cant not tell you enough how great these people were, least painless car buying process Ive ever had. Check them out!

2 /5 Michael Savage: Let me start by saying the process felt shady from the jump. I was talking to some girl through email to look at a car, made an appointment to come and see it with her. But when I showed up that person was not there. Okay thats fine I guess, a guy named James started helping me and he was super nice, good guy. I told them that I had certain stipulations from the jump that I was going to do and if we could meet those I would sign today. Everything was going smoothly until the owner / manager guy jumped in the mix suddenly I had $1,000 down payments and was over my monthly payment by over $100. And this guy was pushy, he legitimately was like the kind of used car salesman you hear about. I had my wife on the text telling her what was going on trying to get her to come and look at the vehicle. But with as much as he was pushing we just decided I should leave. Even then he was still trying to get me to sign to something that I didnt agree to on the way out the door. I would go back if I was working with James who seems like a good guy. But watch out because once they run your credit they start tacking things on. I gave it two stars solely for James, otherwise this would have been a one star experience.

5 /5 iinan the mage: Took my 2015 ford in for a cel. I already had the replacement part. I was very apprehensive about going to an independent car dealership. But to my surprise the gentleman who helped me at the service desk was very kind and helpful as was the lady sitting at the desk that had a "boss" nameplate. I dropped off my car feeling confident that they were good people. I picked up my car a few hours later and again he was very nice and took time to chat with me. I will not hesitate to take my car again here knowing that they have friendly and respectful people working there, with fair competitive prices.

1 /5 Travis Bodick: They didn’t disclose major issues with the car they knew were there (door locks didn’t work). They then charged us to fix the door locks even though implied warranty should mean they should disclose it before sale as something they wouldnt fix or should have just been fixed before sale. They wasted 2 extra days of our time fixing the car they sold to us because we don’t live close and had to keep driving super far to fix this since they ran out of time the first day. They tried to trick me into buying an extra service that was $1000, and the monthly payments are $100 more than they told us they would be. I feel like they tried to scam us every step of the way and trick every penny out of us that they could. Would not buy from them again and would never recommend their service as it was horrible.

5 /5 Harrell CHARMAINE “Lady In The Water”: They did a superb job on my vehicle. I need service quickly. Ill bring my car here anytime for service. Im thinking of getting my next vehicle through them as well time will tell. Thank you guys!